Enterprise Applications Administrator

Jobtailor

Idaho

On-site

USD 85,000 - 120,000

Full time

14 days+

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Job summary

Jobtailor seeks an Enterprise Applications Administrator to own and optimize enterprise business applications, including CRM, ERP, and cloud-based systems. You will manage security, access, configurations, and integrations to support operations.

Responsibilities include troubleshooting, vendor coordination, upgrades, documentation, and ensuring data quality and performance across platforms. Strong communication and problem-solving skills are required.

Qualifications

Bachelor’s degree or substantial relevant experience will be considered in place of a degree.
Four (4) years of related experience administering enterprise business applications, CRM or ERP platforms, Microsoft 365 technologies, IAM, or other cloud-based systems.
Demonstrated knowledge of enterprise application administration, configuration management, SaaS platforms, IAM, data management, integrations, troubleshooting, and vendor collaboration.
Ability to analyze functional requirements, resolve technical issues, prioritize requests, and communicate with technical and non-technical users.

Responsibilities

Administer, configure, maintain, and optimize enterprise applications, including CRM, ERP, productivity, and cloud-based systems.
Manage application security, user access, configurations, integrations, data integrity, and performance.
Partner with stakeholders to understand requirements and implement solutions.
Troubleshoot complex issues and coordinate vendor support to resolve incidents.
Plan and document upgrades, enhancements, integrations, and changes with change management in mind.

Skills

Fluency in English

Effective communication

Problem solving

Collaboration

Resilience

Judgment

Education

Bachelor’s degree in information technology, Computer Science, Information Systems, Business Administration, or related field

Tools

Microsoft 365

CRM platforms

ERP platforms

SaaS platforms

Enterprise software administration tools

Cloud-based systems

Job description

The Enterprise Applications Administrator serves as the technical owner of enterprise business applications, ensuring systems are secure, reliable, integrated, and optimized to support organizational operations
Administer, configure, maintain, and optimize enterprise applications, including CRM, ERP, productivity, and other cloud-based business systems that support organizational operations
Manage application security, user access, system configurations, integrations, data integrity, and system performance in accordance with organizational standards
Partner with business stakeholders to understand functional requirements, provide technical expertise, and configure, implement, and optimize enterprise applications that support business operations
Troubleshoot complex application issues, coordinate vendor support, and resolve system incidents affecting enterprise business applications
Plan, test, document, and implement application upgrades, enhancements, integrations, and system changes while supporting effective change management practices
Develop and maintain technical documentation, system standards, data management practices, and user resources that promote consistent application administration, adoption, and data quality
Monitor system performance, vendor enhancements, and technology trends, recommending technical improvements that strengthen security, reliability, scalability, and end-user experience

Requirements

Four (4) years of related experience administering enterprise business applications, CRM or ERP platforms, Microsoft 365 technologies, identity and access management, or other cloud-based business systems
Bachelor’s degree in information technology, Computer Science, Information Systems, Business Administration, or a related field; substantial relevant experience will be considered in place of a degree
Demonstrated knowledge of enterprise application administration, configuration management, SaaS platforms, identity and access management, enterprise data management, system integrations, troubleshooting, and vendor collaboration
Ability to analyze functional requirements, resolve technical issues, prioritize competing requests, and communicate effectively with technical and non-technical users
Fluency in English, both spoken and written, with the ability to communicate technical information effectively to employees with varying levels of technical proficiency
Advanced mastery of Microsoft 365, business productivity applications, enterprise software administration tools, and common business technologies
Demonstrates resilience, awareness, and sound judgment while navigating changing priorities, resolving complex technical issues, and supporting organizational change
Thrives in a complex environment and collaborates with cross-functional teams to enhance end-user experiences throughout the technology service lifecycle
Successfully completes tasks in a low to moderate noise environment
Interacts with others and performs work in person and through the use of technology, with moderate periods of stationary activity and moderate periods of increased physical activity, including sitting, standing, walking, bending, and operating computer equipment
Moves equipment and materials weighing up to 25 pounds
Travels between worksites occasionally; valid driver's license and motor vehicle records clearance may be required depending on business needs
Meets LCSNW criminal background clearance requirements and other program- or state-required clearances

Core Competencies

Demonstrates expertise in administering and optimizing enterprise applications, including CRM and ERP platforms, while ensuring system security, reliability, and integration. Proficient in managing user access, data integrity, and application performance to support organizational operations effectively.

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