Enterprise AI Workflow Engineer — Remote & Travel

Smartcat; Boston (MA); Hybrid; USD 120,000 - 180,000; Full time

Job summary

Smartcat is seeking an experienced engineer to build and deploy customer translation and localization workflows for enterprise clients. You will lead technical discovery, guide onboarding, and support renewals by demonstrating value and removing blockers.

This hands-on role blends engineering with customer-facing responsibilities, focusing on L&D, websites, and marketing workflows. You will craft AI-driven automation, ensure secure data handling, and drive production readiness while

Qualifications

• Hands-on coding skills across APIs, authentication, webhooks, data transformation, version control, testing, and debugging.
• Experience building AI workflows and evaluating quality, reliability, latency, and cost, including failure handling and human review.
• Clear communication with technical and business stakeholders, and the judgment to scope ambiguous requests, explain tradeoffs, and manage expectations.

Responsibilities

• Scope customer needs into technical plans with clear dependencies, acceptance criteria, and measurable outcomes.
• Build AI workflows using prompts, glossaries, translation memories, and human review to meet customer terminology, brand, and quality requirements.
• Write and deploy integrations with CMS, DAM, PIM, LMS, and commerce systems, preserving content structure, metadata, and context.
• Own production readiness: secure data access, testing, error handling, monitoring, quality evaluation, and review routing. Document the solution and agree ongoing ownership.
• Support customer enablement and adoption with Account teams, measure results against the baseline, and identify valuable follow-on workflows.
• Turn customer work into reusable connectors, evaluation suites, and deployment patterns, and inform Product and Engineering priorities.

Skills

APIs

Authentication

Webhooks

Version control

Testing

Tools

CMS integrations

DAM

PIM

LMS

Commerce systems

Job description

Smartcat is seeking an experienced engineer to build and deploy customer translation and localization workflows for enterprise clients. You will lead technical discovery, guide onboarding, and support renewals by demonstrating value and removing blockers.

This hands-on role blends engineering with customer-facing responsibilities, focusing on L&D, websites, and marketing workflows. You will craft AI-driven automation, ensure secure data handling, and drive production readiness while