Enterprise AI Success Manager | Flexible PTO

Archetype AI; San Mateo (CA); On-site; USD 150,000 - 210,000; Full time

Benefits offered by this job

Medical insurance

401(k) retirement plan

Flexible PTO

Job summary

Archetype AI is seeking a hands-on Programme Manager to orchestrate customer engagements from pilots to production. You will translate evolving customer needs into aligned plans with Solutions, Research, Product, and Engineering, ensuring milestones stay on track and decisions are clear.

The role requires 5+ years of leading technical programmes with enterprise customers, plus a track record of turning ambiguous goals into tangible outcomes.

Qualifications

• 5+ years leading technical programmes or enterprise deployments.
• Proven ability to translate goals into actionable plans.
• Experience engaging with enterprise customers and senior stakeholders.
• Fluency with AI/ML, data, cloud, APIs, or complex software systems.

Responsibilities

• Lead customer programmes from pilot to expansion against clear success criteria.
• Align customer goals with engineering milestones and decisions.
• Identify risks and gaps with clear paths forward across teams.
• Resolve cross-functional blockers to maintain momentum.

Skills

Programme leadership

Ambiguity management

Enterprise engagement

AI/ML fluency

Job description

Archetype AI is seeking a hands-on Programme Manager to orchestrate customer engagements from pilots to production. You will translate evolving customer needs into aligned plans with Solutions, Research, Product, and Engineering, ensuring milestones stay on track and decisions are clear.

The role requires 5+ years of leading technical programmes with enterprise customers, plus a track record of turning ambiguous goals into tangible outcomes.