Enterprise AI Programs Lead: Partner & Customer Delivery

Archetype AI

San Mateo (CA)

On-site

USD 140,000 - 190,000

Full time

18 hours ago
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Benefits offered by this job

Engineering background
AI/ML products experience
Edge computing experience

Job summary

Archetype AI in Silicon Valley is seeking a Senior Program Manager to unify customer programs across Solutions, Research, Product, and Engineering. You’ll translate complex customer goals into aligned plans and actions, guiding engagements from scope through production.

You will partner with enterprise clients and senior stakeholders, balancing technical clarity with pragmatic milestones while navigating dependencies and risk across global customer programs.

Qualifications

  • 5+ years leading technical programs, customer implementations, or enterprise deployments.
  • Proven ability to turn ambiguous goals into actionable plans.
  • Experience engaging with enterprise customers and senior stakeholders.
  • Fluency in AI/ML, data, cloud, APIs, or similar complex software systems.

Responsibilities

  • Customer programs reach pilot, production, and expansion against clear success criteria.
  • Customer goals and engineering work stay aligned through clear milestones, dependencies, and decisions.
  • Technical risks, gaps, and unresolved issues have clear paths forward aligned across the responsible teams.
  • Cross-functional blockers and tradeoffs reach resolution without losing program momentum.

Skills

Technical program lead
Enterprise engagement
AI/ML fluency
Cloud APIs

Job description

Archetype AI in Silicon Valley is seeking a Senior Program Manager to unify customer programs across Solutions, Research, Product, and Engineering. You’ll translate complex customer goals into aligned plans and actions, guiding engagements from scope through production.

You will partner with enterprise clients and senior stakeholders, balancing technical clarity with pragmatic milestones while navigating dependencies and risk across global customer programs.

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