Technical Program Manager, Partner & Customer Delivery

Archetype AI Inc.; San Mateo (CA); On-site; USD 120,000 - 180,000; Full time

Job summary

Archetype AI is seeking a seasoned program leader to oversee enterprise customer engagements, turning complex goals into concrete plans and driving alignment across Solutions, Research, Product, and Engineering. You will shepherd programs from initial scope through production and expansion, ensuring milestones are met and risks are mitigated.

The role emphasizes cross-functional collaboration with senior stakeholders and a strong fluency in AI/ML, data, cloud, and APIs to deliver real-world

Qualifications

• 5+ years leading technical programs, customer implementations, or enterprise deployments.
• Ability to turn ambiguous goals into actionable plans.
• Experience engaging with enterprise customers and senior stakeholders.
• Fluency with AI/ML, data, cloud, APIs, or complex software systems.

Responsibilities

• Lead customer programs from pilot to production and expansion with clear success criteria.
• Keep customer goals and engineering work aligned through milestones, dependencies, and decisions.
• Identify risks, gaps, and issues with clear paths forward across teams.
• Resolve cross-functional blockers to maintain program momentum.

Skills

Technical program leadership

Enterprise customer engagements

Cross-functional leadership

Tools

AI/ML tech stack

Cloud APIs

Job description

About Us

At Archetype AI, we’re building the world’s first physical AI platform to bring artificial intelligence into the real world. Our foundation model, Newton, understands the physical world through objective sensor data and generates real-time insights into complex physical behaviors, from industrial machinery and systems to wearable devices and smart environments.

Formed by a high-caliber team from Google and backed by one of Silicon Valley’s most renowned venture funds, Archetype AI is in a Series A phase and rapidly advancing its technology for the next big leap. This is a unique opportunity to join an exciting, fast-growing AI team based in the heart of Silicon Valley.

Role Overview

Our customer programs combine emerging AI technology, evolving customer needs, and cross-functional teams across Solutions, Research, Product, and Engineering. This role creates clarity out of that complexity, turning technical discussions and customer goals into aligned plans, decisions, and actions so engagements stay on track from initial scope through production.

Key Responsibilities

• Customer programs reach pilot, production, and expansion against clear success criteria.




• Customer goals and engineering work stay aligned through clear milestones, dependencies, and decisions.




• Technical risks, gaps, and unresolved issues are have clear paths forward aligned across the responsible teams.




• Cross-functional blockers and tradeoffs reach resolution without losing program momentum.

Qualifications

• 5+ years leading technical programs, customer implementations, or enterprise deployments.




• Track record of turning ambiguous goals into successful outcomes without a predefined execution path.




• Experience leading engagements directly with enterprise customers and senior stakeholders.




• Technical fluency with AI/ML, data, cloud, APIs, or similarly complex software systems.

Nice to Have

• Hands-on background in engineering, solutions engineering, or systems integration.




• Track record delivering AI/ML or data-centric products in real-world environments.




• Experience with edge computing, sensors, industrial systems, or time-series data.