Technical Solutions Strategist

Apple Inc.; Cupertino, Northern (CA, KY); Hybrid; USD 207,000 - 312,000; Full time

Benefits offered by this job

Comprehensive medical and dental

Retirement benefits

Stock programs

Discounted products and free services

Educational expense reimbursement

Relocation assistance

Job summary

Apple Inc. in Cupertino, CA is seeking an experienced Technical Solutions Strategist to guide AI app development and deployment across the enterprise.

You will evangelize Apple platforms, design and run workshops, and coordinate with AI/ML engineering, design, and security teams to drive adoption and impactful outcomes. The role focuses on simplifying technical complexity for business audiences, leading multi-workstream engagements, and building trusted customer relationships that enable

Qualifications

• 8+ years of experience in technology consulting, product development or customer success roles within technical product or platform environments.
• Understanding of AI/ML computing principles and how organizations adopt emerging technologies.
• Demonstrated ability to lead complex, multi-stakeholder engagements from ambiguity to delivered outcomes, with strong planning and milestone discipline.
• Proven ability to translate technical concepts into clear, actionable narratives for business audiences at all levels of an organization.
• Outstanding communication, presentation, and storytelling skills, written and verbal.
• Strong relationship-building skills and the ability to influence cross-functional teams and external partners without direct authority.
• Comfort operating in ambiguity and managing multiple priorities with a high degree of autonomy and follow-through.

Responsibilities

• Evaluate customer technical AI solution challenges and desired business outcomes, and shape engagement plans that connect them.
• Guide customers and partners through designing and adopting AI solutions built on Apple platforms and technologies, coordinating with internal experts across AI/ML engineering, design, security, privacy, and field engineering.
• Own the delivery of customer engagements - scoping, milestones, stakeholder alignment, and follow-through from discovery workshops to implementation.
• Curate and manage solution architectural guidance, enablement content, and technical documentation, partnering with technical experts to produce them.
• Serve as the ongoing link between Apple and customer development teams, tracking implementation challenges and ensuring solutions continue to evolve after the initial engagement.
• Assess the customer's technical landscape and environment to inform where Apple platform capabilities create the most business impact.
• Continuously learn Apple technologies and industry use cases at a working level, so you can speak credibly to both executives and engineering teams.

Skills

AI/ML principles

Multi-stakeholder engagements

Translate technical concepts

Executive communication

Relationship building

Ambiguity handling

Cross-functional leadership

Storytelling

Education

Bachelor's degree or equivalent

Tools

Swift

SwiftUI

Core ML

Apple Intelligence

Job description

Cupertino, California, United States Sales and Business Development

Imagine what you could do here. The people at Apple don't just create products - they create the kind of wonder that's revolutionized entire industries. It's the diversity of those people and their ideas that inspires the innovation that runs through everything we do, from amazing technology to industry-leading environmental efforts. Join Apple, and help us leave the world better than we found it!Apple's Sales organization generates the revenue needed to fuel our ongoing development of products and services. This in turn enriches the lives of hundreds of millions of people around the world. Our sales team is, in many ways, the face of Apple to our largest customers. Apple is seeking an experienced, outcome-oriented Technical Solutions Strategist with experience building and deploying AI solutions, to join the team. Our team helps organizations move from concept to scalable solution through human-centered design, and deep technical expertise to accelerate innovation and drive wider adoption of Apple platforms and technologies in the enterprise. In this role you will guide customers and partners from problem discovery to solution implementation - designing and executing workshops and engagement models, curating and facilitating technical documentation, driving the adoption of meaningful and best in class AI solutions. You will facilitate workshops at our labs in Cupertino and develop thought leadership and documentation for inclusion in customer and partner events.

Description

You will contribute technical expertise, guiding AI app development and deployment and evangelize Apple platforms and technologies alongside our team of technical and design experts across the full innovation lifecycle. You will evaluate customer challenges, frame what success looks like, and mobilize technical experts, designers, and customer teams to get there. You will simplify technical complexity for business audiences, keep multi-workstream engagements on track, and build the trusted relationships that drive long-term platform adoption.

Responsibilities

• Evaluate customer technical AI solution challenges and desired business outcomes, and shape engagement plans that connect them.
• Guide customers and partners through designing and adopting AI solutions built on Apple platforms and technologies, coordinating with internal experts across AI/ML engineering, design, security, privacy, and field engineering.
• Own the delivery of customer engagements - scoping, milestones, stakeholder alignment, and follow-through from discovery workshops to implementation.
• Curate and manage solution architectural guidance, enablement content, and technical documentation, partnering with technical experts to produce them.
• Serve as the ongoing link between Apple and customer development teams, tracking implementation challenges and ensuring solutions continue to evolve after the initial engagement.
• Assess the customer's technical landscape and environment to inform where Apple platform capabilities create the most business impact.
• Continuously learn Apple technologies and industry use cases at a working level, so you can speak credibly to both executives and engineering teams.

Minimum Qualifications

• 8+ years of experience in technology consulting, product development or customer success roles within technical product or platform environments.
• Understanding of AI/ML computing principles and how organizations adopt emerging technologies.
• Demonstrated ability to lead complex, multi-stakeholder engagements from ambiguity to delivered outcomes, with strong planning and milestone discipline.
• Proven ability to translate technical concepts into clear, actionable narratives for business audiences at all levels of an organization.
• Outstanding communication, presentation, and storytelling skills, written and verbal.
• Strong relationship-building skills and the ability to influence cross-functional teams and external partners without direct authority.
• Comfort operating in ambiguity and managing multiple priorities with a high degree of autonomy and follow-through.

Preferred Qualifications

• Working familiarity with the Apple ecosystem and developer platforms (such as Swift, SwiftUI, Apple Intelligence, Core ML) sufficient to guide conversations, without needing to build hands-on.
• Experience supporting or coordinating solution architecture, proof-of-concept, or reference implementation work delivered by technical teams.
• Familiarity with Design Thinking or other human-centered innovation methods and collaborative workshop formats.
• Bachelor's degree or equivalent practical experience.

At Apple, base pay is one part of our total compensation package and is determined within a range. This provides the opportunity to progress as you grow and develop within a role. The base pay range for this role is between $207,400 and $311,700, and your base pay will depend on your skills, qualifications, experience, and location.

Apple employees also have the opportunity to become an Apple shareholder through participation in Apple's discretionary employee stock programs. Apple employees are eligible for discretionary restricted stock unit awards, and can purchase Apple stock at a discount if voluntarily participating in Apple's Employee Stock Purchase Plan.

• Comprehensive medical and dental coverage
• retirement benefits
• a range of discounted products and free services
• reimbursement for certain educational expenses - including tuition

You'll also receive benefits including:

• Additionally, this role might be eligible for discretionary bonuses or commission payments as well as relocation.

Learn more about Apple Benefits

Note: Apple benefit, compensation and employee stock programs are subject to eligibility requirements and other terms of the applicable plan or program.

Apple is an equal opportunity employer that is committed to inclusion and diversity. We seek to promote equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or other legally protected characteristics. Learn more about your EEO rights as an applicant

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