Enterprise AI Platform Sales Lead

Ascendo; Palo Alto (CA); Hybrid; USD 180,000 - 260,000; Full time

Job summary

Ascendo AI seeks an experienced Enterprise AI Sales Specialist to lead a named-account territory in the Bay Area, driving $1.3M ARR quota and shaping the platform sales motion from early discovery to expansion across regions and functions.

You will collaborate with founders, product, and forward-deployed engineers to convert field insights into what ships next, focusing on service and field-operations buyers and co-selling with major ecosystem partners.

Qualifications

• Bachelor's degree or equivalent practical experience.
• 5 years of experience in an enterprise software, SaaS, or AI sales role.
• Experience selling into service, support, or field operations organizations.
• Experience identifying AI use cases that resolve operational customer challenges.

Responsibilities

• Build trusted advisor relationships with service, support, and operations executives, managing complex sales cycles and shaping the long-term strategic direction of accounts.
• Run the platform motion end to end: stand up the customer's company brain on their existing systems of record early in the cycle, prove value on a specific recurring failure, then expand the deployed agent workforce across teams, product lines, and geographies.
• Deliver against quota and forecast territory accurately, reporting pipeline health and risk with clarity.
• Translate customer pain—escalation volume, repeat truck rolls, no-fault-found returns, retiring expertise—into quantified business cases and agent deployment plans.
• Partner with Forward Deployed Engineering, product, marketing, and customer success to run proofs of value, close agreements, and drive adoption after signature.
• Develop and execute territory and account plans, including co-sell motions with SAP, ServiceNow, and Salesforce/ServiceMax partners.
• Manage multiple accounts simultaneously, understanding each customer’s install base, integration landscape, compliance requirements, and competitive alternatives.
• Bring field insight back into the roadmap through ride-alongs, war rooms, and direct technician feedback.

Skills

Bachelor's degree or equivalent practi

5 years enterprise software sales

Experience selling to service/support/

Identify AI use cases for operations

Education

Bachelor's degree or equivalent practi

Job description

Ascendo AI seeks an experienced Enterprise AI Sales Specialist to lead a named-account territory in the Bay Area, driving $1.3M ARR quota and shaping the platform sales motion from early discovery to expansion across regions and functions.

You will collaborate with founders, product, and forward-deployed engineers to convert field insights into what ships next, focusing on service and field-operations buyers and co-selling with major ecosystem partners.