Enterprise AI Platform Engineer (Hybrid)

Duke PA

Durham (NC)

Hybrid

USD 120,000 - 150,000

Full time

2 days ago

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Job summary

Duke University Office of Information Technology (OIT) is seeking a Systems Engineer for Enterprise AI & Platform Services to shape AI adoption across Duke’s ecosystem. You will manage AI platforms like Copilot, ChatGPT Enterprise, Claude etc., and collaborate with security, privacy, and governance teams.

Responsibilities include platform administration, licensing, access management, integrations, and operational support while aligning with Duke’s strategic priorities and hybrid work guidelines.

Qualifications

Bachelor’s degree in information tech or related field.
3+ years supporting enterprise tech platforms, SaaS, AI, cloud or digital workplace tech.
Equivalent combo of education and experience accepted.

Responsibilities

Serve as technical service owner for enterprise AI platforms and integrations.
Monitor performance, adoption, usage trends; help roadmaps and implementation.
Collaborate with security, privacy, compliance and data governance teams.
Develop training materials and workshops to boost AI literacy.
Build automation and integration solutions using AI tools and scripts.

Education

Bachelor’s degree in Information Technology, Computer Science, Information Systems, Business, Engineering, or a related field

Tools

Microsoft Copilot

ChatGPT Enterprise

Anthropic Claude

Google Gemini

GitHub Copilot

Microsoft 365

Azure

AWS

Box

Zoom

Airtable

GitHub Enterprise

PowerShell

Python

ITIL

Job description

Responsibilities include platform administration, licensing, access management, integrations, and operational support while aligning with Duke’s strategic priorities and hybrid work guidelines.

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