Enterprise AI Enablement Engineer

DRW Holdings, LLC; Chicago (IL); Presencial; USD 175.000 - 225.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Medical insurance

Dental insurance

Vision insurance

401(k) with discretionary match

Short & long-term disability

Life and AD&D insurance

Health Savings Account

Flexible Spending Accounts

Descripción de la vacante

DRW Holdings, LLC in Chicago seeks an AI Enablement Engineer to own the data plane user experience for enterprise AI tools such as Cursor, Devin, ChatGPT and LibreChat. You will be the face of AI tooling for developers and business users.

You will troubleshoot tool integrations, help teams downshift to cost-effective models, review quota requests, and feed user feedback into the roadmap. Competitive salary and robust benefits offered.

Formación

• Excellent written and verbal communication with a white-glove support mindset.
• Strong understanding of current LLM capabilities and limitations.
• Experience with developer environments and AI tooling is a plus.
• Knowledge of enterprise AI tool usage and governance.

Responsabilidades

• Own the support queue for enterprise generative AI tools and troubleshoot integrations.
• Consult with high-spending teams to downshift workloads to cheaper models without quality loss.
• Review quota-increase requests and guide spend visibility via internal dashboards.
• Identify tooling weaknesses and relay pain points to the AI Platform Engineering team.
• Promote responsible use and run workshops on AI golden paths.

Conocimientos

Customer-facing communication

Prompt engineering knowledge

LLM capabilities awareness

Developer tool familiarity

Herramientas

VS Code

Cursor

Claude

Codex

Descripción del empleo

DRW Holdings, LLC in Chicago seeks an AI Enablement Engineer to own the data plane user experience for enterprise AI tools such as Cursor, Devin, ChatGPT and LibreChat. You will be the face of AI tooling for developers and business users.

You will troubleshoot tool integrations, help teams downshift to cost-effective models, review quota requests, and feed user feedback into the roadmap. Competitive salary and robust benefits offered.