AI Platform Enablement Engineer

DRW; Chicago, New York (IL, NY); Presencial; USD 175.000 - 225.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Health insurance

Dental insurance

Vision insurance

401k with employer match

Disability insurance

Life and AD&D insurance

HSA (Health Savings Account)

FSA (Flexible Spending Accounts)

Descripción de la vacante

DRW is seeking an AI Enablement Engineer to own the data plane user experience, serving developers and business users who rely on tools like Cursor, Devin, ChatGPT, and LibreChat.

You will troubleshoot integrations, advise on cost-efficient model usage, and collaborate with the AI Platform Engineering team to shape the technical roadmap while promoting responsible tool use across the firm.

Formación

• Strong customer-facing communication skills and a white-glove support mentality.
• Technical fluency in prompt engineering and practical understanding of current LLM capabilities, behaviors, and limitations.
• Familiarity with developer environments, IDEs (VS Code, Cursor) and CLI tools such as Claude or Codex.

Responsabilidades

• Own the support queue for enterprise generative AI tools and troubleshoot integrations and access issues.
• Consult with high-spending teams to downshift workloads to cheaper models without degrading output.
• Review quota-increase requests and guide spend visibility via internal dashboards.
• Identify weaknesses in tooling and feed pain points to inform the technical roadmap.
• Promote responsible use of enterprise AI tools and lead workshops.

Conocimientos

Customer-facing communication

Prompt engineering

LLM capabilities understanding

Developer environments

Herramientas

VS Code

Cursor

CLI tools (Claude/Codex)

Descripción del empleo

DRW is seeking an AI Enablement Engineer to own the data plane user experience, serving developers and business users who rely on tools like Cursor, Devin, ChatGPT, and LibreChat.

You will troubleshoot integrations, advise on cost-efficient model usage, and collaborate with the AI Platform Engineering team to shape the technical roadmap while promoting responsible tool use across the firm.