Enterprise AI Account Manager (Remote, High-Impact)

ElevenLabs; Northern (KY); Hybrid; USD 100,000 - 170,000; Full time

Job summary

ElevenLabs is seeking an experienced Account Manager to own a high-volume book of 100–200 corporate accounts and drive customer value, renewals, and cross-sell. You’ll operate with playbooks and scalable motions, connecting technical insights to commercial growth.

You’ll collaborate closely with customers on agent design, integrations, and product usage to maximize ARR and NRR. This remote-first role requires strong communication across founders, engineers, and procurement, with a focus on

Qualifications

• 2+ years in Account Management or Customer Success in B2B SaaS/AI products.
• Owns commercial outcomes: renewals, cross-sell, and expansions.

Responsibilities

• Own a book of 100–200 corporate accounts; drive value and renewal.
• Build scalable systems, playbooks, and motions for high-volume success.
• Advise on product usage, integrations, and data-driven health signals to expand usage.

Skills

Account Management

Customer Success

B2B SaaS

AI concepts

API integrations

SDKs

Cross-sell

Renewals

Tools

CRM

Data tools

Job description

ElevenLabs is seeking an experienced Account Manager to own a high-volume book of 100–200 corporate accounts and drive customer value, renewals, and cross-sell. You’ll operate with playbooks and scalable motions, connecting technical insights to commercial growth.

You’ll collaborate closely with customers on agent design, integrations, and product usage to maximize ARR and NRR. This remote-first role requires strong communication across founders, engineers, and procurement, with a focus on