Enterprise Account Operations Lead

CTA Digital; New York (NY); On-site; USD 80,000 - 110,000; Full time

Job summary

A technology solutions company seeks a Strategic Account Operations Manager to oversee enterprise customer projects in New York. This role supports the Account Directors by ensuring operational aspects run smoothly, facilitating communication between customers and internal teams. Candidates should have 3-7+ years of experience in account operations or project coordination, and possess strong organizational and communication skills. The position thrives on multitasking and driving project success across various departments, ideal for proactive problem-solvers.

Qualifications

• 3–7+ years of experience in account operations, project coordination, client success, or account management.
• Excellent communication skills and comfort interacting directly with customers.
• Strong organizational and project management skills.

Responsibilities

• Attend customer meetings alongside the Account Director and capture key requirements.
• Prepare quotes for new opportunities and revisions.
• Track multiple project timelines and ensure deliverables are progressing as expected.

Skills

Account operations

Project coordination

Client success

Communication skills

Organizational skills

Job description

A technology solutions company seeks a Strategic Account Operations Manager to oversee enterprise customer projects in New York. This role supports the Account Directors by ensuring operational aspects run smoothly, facilitating communication between customers and internal teams. Candidates should have 3-7+ years of experience in account operations or project coordination, and possess strong organizational and communication skills. The position thrives on multitasking and driving project success across various departments, ideal for proactive problem-solvers.