Enterprise Account Renewal Lead - Cloud & AI

Flosum; United States; Remote; USD 180,000 - 320,000; Full time

Benefits offered by this job

Competitive base salary

Variable compensation tied to renewal

Job summary

Flosum is seeking an experienced Enterprise Account Manager to own a strategic book of business and protect recurring revenue across renewals. You will engage executives to defend, expand, and accelerate cloud adoption.

You will drive renewal strategies, manage risk, and collaborate with product and engineering teams to deliver value. Strong communication and a proven track record in enterprise software sales are essential.

Qualifications

• 7+ years in enterprise account management, renewals, or customer-facing sales at a B2B software company.
• Carried a significant book of business (ideally $5M+ ARR) with individual accounts above $250K.
• Sold or renewed complex IT solutions: DevOps, data protection, security, infrastructure, or developer platforms.
• Track record of saving at-risk renewals by going to the executive level, with numbers to prove it.
• Commercial intensity: negotiates well, pursues multi-year terms, comfortable with price/value discussions.
• Knows how NRR and GRR are calculated and how your work moves them.
• Clear, concise writing and speaking; can brief a CIO in five minutes.

Responsibilities

• Own renewals across your book, from strategic accounts to smaller ones, and protect every dollar of recurring revenue.
• Build relationships with executives who decide: CIOs, CTOs, VPs of Engineering, and heads of Salesforce platforms.
• Turn red accounts green by spotting risk early and running a save plan with urgency.
• Move customers from Salesforce-native products to our cloud-native platform and justify the business impact.
• Defend accounts against competitors, in-house builds, and new enterprise architectures.
• Pull the right people in and hold product, support, engineering, and customer success accountable.
• Find expansion opportunities and hand them to the sales team with a clear plan.
• Run your book with discipline: accurate forecasts and clean renewal pipeline in Salesforce.

Skills

Enterprise accounts

Renewals

Executive engagement

Complex IT sales

NRR/GRR awareness

Salesforce

Education

Bachelors not specified

Tools

Salesforce

Job description

Flosum is seeking an experienced Enterprise Account Manager to own a strategic book of business and protect recurring revenue across renewals. You will engage executives to defend, expand, and accelerate cloud adoption.

You will drive renewal strategies, manage risk, and collaborate with product and engineering teams to deliver value. Strong communication and a proven track record in enterprise software sales are essential.