Enterprise Account Manager

ZipRecruiter; EUA; Híbrido; USD 90 000 - 110 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Competitive benefits package

Generous commission plan

Employer-matched 401(k) plan

Quarterly Health Benefit Reimbursement

Open/Flexible vacation policy

Resumo da oferta

ZipRecruiter is hiring an Enterprise Account Manager to support our Direct sales team. You will manage a book of business, retain clients, and drive growth through optimization, performance analysis, and strong relationship management.

You will serve as a trusted adviser and provide insights to help clients succeed. You’ll collaborate with Enterprise Account Executives, Customer Success, and Product Specialists to renew and grow accounts, while expanding opportunities and delivering

Qualificações

• 3–5 years of Enterprise Account Management experience preferred.
• Experience with Salesforce.com or other CRM software.
• Strong written, verbal and presentation skills.
• Ability to manage multiple accounts and drive revenue growth.

Responsabilidades

• Renew and grow a book of business quarter over quarter.
• Close upsell opportunities consistently at or above quota.
• Onboard new clients, train users and be the main contact post-sale.
• Analyze and present monthly analytics reports.
• Optimize campaign bids, budgets and performance.
• Travel is required – 25% minimum.

Conhecimentos

CRM experience

Relationship building

Communication skills

Presentation skills

Time management

Ferramentas

Salesforce.com

Descrição da oferta de emprego

We offer a hybrid work environment. Most US-based positions can also be performed remotely (any exceptions will be noted in the Minimum Qualifications below.)

Role Summary:

ZipRecruiter is seeking an Enterprise Account Manager to support our rapidly growing Direct sales team.

As an Enterprise Account Manager, you will drive existing account revenue, retain clients, provide world-class service and grow accounts through optimization, performance analysis, and relationship building. This role monitors each account within their book of business and provides necessary support, as well as makes campaign level optimizations to facilitate best performance, client retention, budget fulfillment and overall book growth quarter over quarter.

You will serve as a trusted adviser, share insights and continually seek opportunities for growth to make your customers as strong and successful as possible.

What You’ll Be Doing:

• Work closely with Enterprise Account Executives who focus on prospecting and partnering with the nation’s largest clients as well as work closely with Customer Success Manager and Product Specialist
• Renew and grow a book of business quarter over quarter
• Close upsell opportunities consistently at or above quota level
• Proactively manage a set list of accounts, provide best-in-class support and identify upsell opportunities
• On board new clients, train users and serve as the main point of contact post sale
• Conduct face-to-face visits and live product demonstrations over the phone
• Analyze and present monthly analytics reports
• Provide appropriate product suggestions on a client-by-client basis
• Maintain a high daily volume of activity to help nurture relationships and become a trusted advisor
• Optimize campaign bids, budgets, segmentation and overall performance
• Travel required -25% minimum. Current expectation of 9 client visits quarterly

What We’re Looking For:

• Previous experience providing best-in-class support to customers
• 3-5 years of experience in Enterprise Account Management preferred
• Experience working with SalesForce.com or other CRM software
• Someone who is coachable and wants to learn
• Working knowledge of MS Office Suite (Word, Excel, Outlook, and PPT).
• Easily builds rapport and establishes relationships with prospects and colleagues
• Resourceful. Goes over, under, around and through obstacles to achieve success
• Outgoing, dynamic personality and can build outstanding relationships
• Exceptional written, verbal, phone and presentation skills
• Ability to work under pressure, organize and prioritize responsibilities

Bonus Points:

• Understanding of digital advertising, the media planning process, performance reporting and programmatic buying
• Recruitment or HCM experience
• Experience selling Recruitment Advertising and/or Performance Based Advertising
• A fun environment where work-life balance is valued
• Opportunities for advancement
• Very competitive salary
• Generous commission plan
• Employer-matched 401(k) plan
• Competitive benefits package
• Quarterly Health Benefit Reimbursement
• Attractive paid time off policy - Open/Flexible vacation policy

The US base salary for this full-time position is $100,000 plus commission. Our salary ranges are determined by role, level, and location, and the range displayed on each job posting reflects the minimum and maximum target for new hire salaries for the position across all US locations. Within the range, individual pay is determined by work location, role-related knowledge and skills, depth of experience, relevant education or training, and additional role-related considerations. Depending on the position offered, equity, bonuses, commission, or other forms of compensation may also be provided as part of a total compensation package, in addition to a full range of medical, financial, and other benefits.

ZipRecruiter is proud to be an equal opportunity employer and provides equal employment opportunities (EEO) to all employees and applicants without regard to race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity or genetics.

Voluntary Self-Identification

For government reporting purposes, we ask candidates to respond to the below self-identification survey.Completion of the form is entirely voluntary. Whatever your decision, it will not be considered in the hiringprocess or thereafter. Any information that you do provide will be recorded and maintained in aconfidential file.

As set forth in ZipRecruiter’s Equal Employment Opportunity policy,we do not discriminate on the basis of any protected group status under any applicable law.

If you believe you belong to any of the categories of protected veterans listed below, please indicate by making the appropriate selection.As a government contractor subject to the Vietnam Era Veterans Readjustment Assistance Act (VEVRAA), we request this information in order to measurethe effectiveness of the outreach and positive recruitment efforts we undertake pursuant to VEVRAA. Classification of protected categoriesis as follows:

A "disabled veteran" is one of the following: a veteran of the U.S. military, ground, naval or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the Secretary of Veterans Affairs; or a person who was discharged or released from active duty because of a service-connected disability.

A "recently separated veteran" means any veteran during the three-year period beginning on the date of such veteran's discharge or release from active duty in the U.S. military, ground, naval, or air service.

An "active duty wartime or campaign badge veteran" means a veteran who served on active duty in the U.S. military, ground, naval or air service during a war, or in a campaign or expedition for which a campaign badge has been authorized under the laws administered by the Department of Defense.

An "Armed forces service medal veteran" means a veteran who, while serving on active duty in the U.S. military, ground, naval or air service, participated in a United States military operation for which an Armed Forces service medal was awarded pursuant to Executive Order 12985.