Sr. Manager, Revenue Operations

ZipRecruiter, Inc.; United States; On-site; USD 150,000 - 173,000; Full time

Benefits offered by this job

Exceptional benefits package

Flexible Vacation & Paid Time Off

Employer-matched 401(k) plan

A fun environment where work-life-bal

Job summary

ZipRecruiter is seeking a strategic Senior Manager of Revenue Operations to lead operational strategy for our SMB go-to-market teams. As the central owner of the SMB operations architecture, you will drive revenue growth through scalable processes and cross-functional collaboration.

The ideal candidate is a detail-oriented people leader with a passion for process improvement. You will work with Sales and Customer Success leaders, manage analysts, and mentor their professional development to

Qualifications

• 7+ years of experience in Revenue Operations or Sales Operations.
• 4+ years of experience managing a team.
• Proven ability to design and manage ongoing operational processes.
• Excellent analytical and problem-solving skills.
• Exceptional communication and interpersonal skills.
• Proven ability to manage multiple projects in a fast-paced environment.

Responsibilities

• Strategic roadmap ownership with SMB Operations analysts and Sales leaders.
• Lead complex strategic projects from conception to execution across multiple departments.
• Manage and coach a team of analysts aligning their work with strategic initiatives.
• Process and system optimization to improve GTM efficiency.
• Resolve operational issues quickly to keep frontline teams selling smoothly.

Skills

Revenue Operations

Team leadership

Analytical skills

Cross-functional collaboration

Project management

Stakeholder management

Education

Bachelor's degree in Business Administration, Marketing, Information Systems, or a related field

Job description

We offer a hybrid work environment. Most US-based positions can also be performed remotely (any exceptions will be noted in the Minimum Qualifications below.)

Our Mission:

To actively connect people to their next great opportunity.

Who We Are:

ZipRecruiter is a leading online employment marketplace. Powered by AI-driven smart matching technology, the company actively connects job seekers with millions of businesses of all sizes through innovative mobile app, web, and email services, as well as partnerships with the best job sites on the web. ZipRecruiter has the #1 rated job search app on iOS & Android.

Summary:

ZipRecruiter is seeking a strategic and forward-thinking Senior Manager of Revenue Operations to lead operational strategy and execution for our Small & Medium Business (SMB) go-to-market teams. As the central owner of our SMB go-to-market operations architecture, you will play a critical role in driving revenue growth through efficient and scalable processes.

The ideal candidate is a detail-oriented people leader with a passion for process improvement and strong experience managing cross-functional operational projects. You will work with our Sales and CS leaders to prioritize and scope initiatives to support revenue growth, and will manage multiple analysts with a range of skillsets in executing on those initiatives. If you love connecting the dots between strategy and operational execution, this role is for you.

Responsibilities:

• Strategic roadmap ownership: Work with SMB Operations analysts and Sales leaders to identify the most valuable process and operational improvements for our GTM teams.
• Cross-functional leadership: Lead complex strategic projects (for example, launching new sales teams) from conception to execution through collaboration across multiple departments.
• Team leadership and coaching: Manage and coach a team of analysts by aligning their day-to-day work with ZipRecruiter’s overall strategic initiatives and fostering their ongoing professional development.
• Process and system optimization: Constantly search for processes, workflows, and tools that can be improved to enhance the efficiency and effectiveness of our go-to-market efforts.
• Operational issue resolution: Ensure that systems and process errors are resolved quickly so that our frontline teams can sell without friction.

Qualifications:

• 7+ years of experience in Revenue Operations, Sales Operations, or a similar role.
• 4+ years of experience managing a team.
• Proven experience in designing, implementing, and managing ongoing operational processes.
• Excellent analytical and problem-solving skills, with the ability to develop operational solutions to complex business problems.
• Exceptional communication and interpersonal skills, with the ability to effectively collaborate with and influence stakeholders at all levels of the organization.
• Proven ability to manage multiple projects simultaneously in a fast-paced, high-growth environment.
• Bachelor's degree in Business Administration, Marketing, Information Systems, or a related field.

As part of our team you'll enjoy:

• Exceptional benefits package
• Flexible Vacation & Paid Time Off
• Employer-matched 401(k) plan
• A fun environment where work-life balance is valued

The US base salary range for this full-time position is $150,000-$172,500 Our salary ranges are determined by role, level, and location, and the range displayed on each job posting reflects the minimum and maximum target for new hire salaries for the position across all US locations. Within the range, individual pay is determined by work location, role-related knowledge and skills, depth of experience, relevant education or training, and additional role-related considerations.

Depending on the position offered, equity, bonuses, commission, or other forms of compensation may also be provided as part of a total compensation package, in addition to a full range of medical, financial, and other benefits.

ZipRecruiter is proud to be an equal opportunity employer and provides equal employment opportunities (EEO) to all employees and applicants without regard to race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity or genetics.

Voluntary Self-Identification

For government reporting purposes, we ask candidates to respond to the below self-identification survey.Completion of the form is entirely voluntary. Whatever your decision, it will not be considered in the hiringprocess or thereafter. Any information that you do provide will be recorded and maintained in aconfidential file.

As set forth in ZipRecruiter’s Equal Employment Opportunity policy,we do not discriminate on the basis of any protected group status under any applicable law.

If you believe you belong to any of the categories of protected veterans listed below, please indicate by making the appropriate selection.As a government contractor subject to the Vietnam Era Veterans Readjustment Assistance Act (VEVRAA), we request this information in order to measurethe effectiveness of the outreach and positive recruitment efforts we undertake pursuant to VEVRAA. Classification of protected categoriesis as follows:

A "disabled veteran" is one of the following: a veteran of the U.S. military, ground, naval or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the Secretary of Veterans Affairs; or a person who was discharged or released from active duty because of a service-connected disability.

A "recently separated veteran" means any veteran during the three-year period beginning on the date of such veteran's discharge or release from active duty in the U.S. military, ground, naval, or air service.

An "active duty wartime or campaign badge veteran" means a veteran who served on active duty in the U.S. military, ground, naval or air service during a war, or in a campaign or expedition for which a campaign badge has been authorized under the laws administered by the Department of Defense.

An "Armed forces service medal veteran" means a veteran who, while serving on active duty in the U.S. military, ground, naval or air service, participated in a United States military operation for which an Armed Forces service medal was awarded pursuant to Executive Order 12985.