Enterprise Account Growth Manager

MSC Industrial Direct Co.,Inc.; Windsor (CT); On-site; USD 69,000 - 108,000; Full time

Job summary

MSC Industrial Direct Co.,Inc. is seeking an Enterprise Customer Success Manager in Windsor, CT to maximize revenue, retention, profitability and ROI for high-value National Accounts.

You will own relationships, oversee solution delivery, monitor performance, and identify opportunities for expansion. Ideal candidates have a Bachelor's degree (or equivalent experience), 3–4 years in account management or sales, and strong CRM/data analysis skills.

Qualifications

• Bachelor's degree or eight years of equivalent experience required.
• Two years of progressive growth in responsibilities.
• Three to four years in account management, customer success, or sales.
• Excellent written and verbal communication skills.

Responsibilities

• Maintain and grow revenue and profitability within National Account locations.
• Monitor contractual, financial and profitability performance and ROI; optimize solutions.
• Serve as primary contact for National Account locations; ensure seamless execution of implementations.

Skills

Communication

Relationship Building

CRM proficiency

Data Analysis

Education

Bachelor's degree or equivalent experience

Tools

Salesforce

Excel

Tableau

Job description

MSC Industrial Direct Co.,Inc. is seeking an Enterprise Customer Success Manager in Windsor, CT to maximize revenue, retention, profitability and ROI for high-value National Accounts.

You will own relationships, oversee solution delivery, monitor performance, and identify opportunities for expansion. Ideal candidates have a Bachelor's degree (or equivalent experience), 3–4 years in account management or sales, and strong CRM/data analysis skills.