Enterprise Account Executive, Public Sector Remote USA

Staatliche Hochschule für Musik und Darstellende Kunst Mannheim; Palo Alto (CA); Remote; USD 150,000 - 200,000; Full time

Job summary

Join a pioneering company redefining customer experience as an Enterprise Account Executive. In this dynamic role, you'll be at the forefront of driving new business development within the public sector, leveraging your extensive sales experience to foster relationships and close deals. You'll work closely with strategic alliances and manage a robust sales strategy to ensure consistent achievement of objectives. This is an exciting opportunity to be part of a rapidly growing organization that values innovation and accountability, allowing you to make a significant impact in the industry while working in a supportive and inclusive environment.

Qualifications

• 8+ years of sales experience in public sector accounts, preferably SaaS.
• Strong analytical skills and ability to grow revenues significantly.

Responsibilities

• Drive new business development within large enterprise accounts.
• Manage end-to-end sales process and exceed revenue targets.

Skills

Enterprise Software Sales

SaaS Sales

Strategic Value-Based Selling

Negotiation Skills

Business Acumen

Communication Skills

Presentation Skills

CCaaS Knowledge

Job description

Enterprise Account Executive, Public Sector

Remote USA

At Talkdesk, we are courageous innovators focused on redefining the customer experience, making the impossible possible for companies globally. We champion an inclusive and diverse culture representative of the communities in which we live and serve. Each day, thousands of employees, customers, and partners all over the world trust Talkdesk to deliver a better way to great experiences.

We are recognized as a cloud contact center leader by many influential research organizations, including Gartner and Forrester. With $498 million in total funding, a valuation of more than $10 Billion, and a ranking of #16 on the Forbes Cloud 100 list, now is the time to be part of the Talkdesk legacy to help accelerate our success in a new decade of transformational growth.

At Talkdesk, we embrace FAST, our fundamental operating principles that define who we are as an organization:

• Focus: Focus time, energy and attention on what is most impactful for the business.
• Accountability: Hold self and others accountable to meet commitments and drive results.
• Speed: Execute with agility and urgency.
• Talkdesker: YOU!

Responsibilities:

• Responsible for new business development within large enterprise accounts and closing of opportunities within Public Sectors.
• Foster and expand the company’s relationship with business units, divisions, and overall enterprise customers.
• Create and cultivate a close relationship with strategic alliances.
• Understand the customers’ business strategy and direction and manage a long-term, sustainable business portfolio.
• Manage the end-to-end sales process through engagement of appropriate resources such as Sales Engineers, Professional Services, Executives, Partners, etc.
• Bring innovative ideas that showcase Talkdesk’s competitive advantage and disruptive mindset.
• Meet and exceed quarterly and annual revenue/quota through the management and execution of the Talkdesk sales process.
• Develop a comprehensive sales strategy and plan that ensures consistent achievement of objectives over the short- and long-term.
• Build lasting, meaningful relationships with other members of management, team, and prospect/customer community.
• Align with the Talkdesk sales Go-to-Market plan to develop and own accountability for region’s market segmentation and targeted accounts.
• Develop essential internal relationships to provide the support necessary to manage accounts and close deals.
• Communicate accurate and realistic forecast information to the management team.
• Communicate market reaction and needs back to headquarters in a productive manner.
• Take an active role in solving problems that involve other functional areas.
• Prioritize the needs of customers for engineering and other functional areas.

Requirements:

• Previous experience in selling Enterprise software solutions into public sector accounts.
• 8+ years of outside/direct sales experience carrying/exceeding quota, preferably SaaS.
• Experience positioning through strategic value-based selling.
• Experienced in selling SaaS-based solutions to CXO, senior management, and director-level individuals.
• Analytical, with strong business acumen.
• Flexible personality, able to adapt to surroundings.
• Demonstrated track record in planning, development, and implementation of new business activity involving leading-edge technology.
• Proven ability to grow revenues to a substantial level and scale bookings growth and net-new customers.
• Excellent communication and presentation skills.
• Extensive negotiation and contract development experience.
• Comfortable operating in a fast-paced, dynamic startup environment.
• CCaaS knowledge is a plus.

Work Environment and Physical Requirements:

Primarily office-environment work, extended periods of sitting or standing, computer-based work. Limited lifting, and equipment usage limited to computer-related equipment (keyboards, mouse, etc.)

The Talkdesk story hinges on empathy and acceptance. We will hire, promote, work along, cheer for, bond with, and warmly welcome into the Talkdesk family all persons without regard to any legally protected status.

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