Enterprise Account Executive - Austin

Decagon; Austin (CO); On-site; USD 120,000 - 150,000; Full time

Benefits offered by this job

Medical, Dental, and Vision

Life Insurance

Retirement Plan

Parental Leave

Fertility benefits

Wellness stipend

Daily lunches

Generous vacation policy

Job summary

Decagon, an in-person AI sales leader based in Austin, seeks an Enterprise Account Executive to accelerate growth. You will own the full sales cycle for enterprise accounts, from self-generated leads through negotiation, closing, and renewals, helping shape our GTM motion.

Collaborate with Solutions Engineering, Product, Engineering, and Marketing to ensure customer success, build relationships with C-suite stakeholders, and drive seven-figure deals.

Qualifications

• 4+ years of experience as a top-performing Account Executive with a strong track record.
• Experience in complex solution sales and consistently closing seven-figure deals.
• Proven ability to generate net-new pipeline and meet targets.

Responsibilities

• Manage the full sales cycle for enterprise accounts, from self lead generation through negotiation, closing, and renewals.
• Generate a pipeline from ICP accounts via value-driven outbounding.
• Collaborate with Solutions Engineering, Product, Engineering, and Marketing to ensure customer success.
• Foster relationships with key stakeholders, including C-suite executives, to drive ROI and long-term partnerships.
• Leverage the executive team to accelerate deal cycles and secure buy-in from top-level client decision-makers.
• Shape go-to-market motion and influence how we engage and close key accounts.

Skills

Enterprise sales

Account Executive

Lead generation

Negotiation

Stakeholder management

Cross-functional collaboration

Job description

About Decagon

Decagon is the leading conversational AI platform empowering every brand to deliver concierge customer experiences.

About Decagon

Decagon is the leading conversational AI platform empowering every brand to deliver concierge customer experiences.
Our technology enables industry-defining enterprises like Avis Budget Group, Block’s Cash App and Square, Chime, Oura Health, and Hunter Douglas to deploy AI agents that power personalized, deeply satisfying interactions across voice, chat, email, SMS, and every other channel.
We’re building a future where customer experiences are being redefined from support tickets and hold music to faster resolutions, richer conversations, and deeper relationships. We’re proud to be backed by world-class investors who share that vision, including a16z, Accel, Bain Capital Ventures, Coatue, and Index Ventures, along with many others.
We’re an in-office company, driven by a shared commitment to excellence and velocity. Our values — Just Get It Done, Invent What Customers Want, Winner’s Mindset, and The Polymath Principle — shape how we work and grow as a team.

About The Role

We are looking for an Enterprise Account Executive with a self-starter mindset and builders mentality to join our GTM Sales Team. This is an opportunity to accelerate your career - you will play an important role in defining and iterating our sales motion, providing customer feedback to help shape our roadmap, and generating revenue to grow our sales business. Decagon is a fully in person company based in our Austin office.

In this role, you will

• Manage the full sales cycle for enterprise accounts, from self lead generation and qualification through negotiation, closing, and renewals.
• Generate a pipeline from ICP accounts via value-driven outbounding
• Collaborate with Solutions Engineering, Product, Engineering, and Marketing team to ensure customer success.
• Foster strong relationships with key stakeholders, including C-suite executives, to drive positive ROI and long term partnerships.
• Leverage internal executive team to accelerate deal cycles and securing buy-in from top-level client decision-makers.
• Play a key role in shaping go-to-market motion and influence how we engage and close key accounts

Your background looks something like this

• 4+ years of experience as a top-performing Account Executive with a strong track record of success.
• Experience in complex solution sales and consistently closing 7 figure deals.
• Consistent performance meeting pipeline generation targets for net new business

Even better if you have

• Previous experience selling AI or Customer Support/Experience software.
• Experience as an early sales hire at a fast growing start-up.

Benefits

• Medical, Dental, and Vision benefits for you and your family
• Life Insurance and Disability Benefits
• Retirement Plan (e.g., 401K, pension)
• Parental Leave
• Fertility and family building benefits through Carrot
• Monthly stipend to support your wellness, lifestyle, and work-life balance
• Daily lunches and snacks in the office to keep you at your best
• Take what you need vacation policy (subject to local requirements; UK employees receive 25 days of statutory leave)

These benefits are described in more detail in Decagon’s policies, may vary by location, and can change at any time according to applicable compensation and benefits plans.