Director of Sales, Enterprise

Decagon; Austin (TX); On-site; USD 336,000 - 420,000; Full time

Benefits offered by this job

Medical, Dental, and Vision benefits

Life Insurance and Disability Benefits

Retirement Plan (e.g., 401K)

Parental Leave

Fertility and family building benefits

Wellness stipend

Daily lunches and snacks

Job summary

Decagon, an in-office Austin-based company, seeks a Director of Enterprise Sales to join the founding sales leadership. You will identify opportunities, scale the sales organization, and partner with cross-functional teams to execute programs that magnify revenue and strategic impact.

A track record of exceeding targets in B2B or SaaS is essential. You will hire, train, and develop top enterprise AEs, own forecasting and pipeline management, and push for market expansion while upholding

Qualifications

• 4+ years of experience managing and leading sales teams, ideally in a B2B or SaaS environment with a track record of exceeding target.
• Trained in MEDDPICC sales methodology or similar value selling framework.
• Hire, train, and develop top enterprise AEs while fostering a high-performance culture.
• Manage sales forecasting, reporting, and overall pipeline management, ensuring accurate and timely performance tracking.
• Identify and capitalize on new market opportunities, driving Decagon’s continued expansion in the market.

Responsibilities

• Lead and scale the enterprise sales organization to drive revenue growth.
• Develop and execute programs that align with company vision and cross-functional teams.
• Manage forecasting, reporting, and pipeline health to ensure quarterly targets are met.
• Coach and recruit top enterprise AEs, building a high-performance sales culture.
• Expand market presence by identifying and pursuing new opportunities.

Skills

Sales leadership

B2B SaaS

MEDDPICC

Forecasting

Pipeline management

Hiring & training

Tools

Salesforce

HubSpot

Job description

About Decagon

Decagon is the leading conversational AI platform empowering every brand to deliver concierge customer experiences.

Our technology enables industry-defining enterprises like Avis Budget Group, Block’s Cash App and Square, Chime, Oura Health, and Hunter Douglas to deploy AI agents that power personalized, deeply satisfying interactions across voice, chat, email, SMS, and every other channel.

We’re building a future where customer experiences are being redefined from support tickets and hold music to faster resolutions, richer conversations, and deeper relationships. We’re proud to be backed by world-class investors who share that vision, including a16z, Accel, Bain Capital Ventures, Coatue, and Index Ventures, along with many others.

We’re an in-office company, driven by a shared commitment to excellence and velocity. Our values — Just Get It Done, Invent What Customers Want, Winner’s Mindset, and The Polymath Principle — shape how we work and grow as a team.

About the Role

Decagon is seeking a dynamic and results-driven Director, Enterprise Sales to join our founding sales leadership team, reporting directly into our VP of Sales. You thrive on identifying opportunities that will increase the business’ and financial impact of your team, work cross-functionally to develop and execute new programs that carry out the companies vision. As the Director, Enterprise Sales you will be instrumental in scaling our sales operations, driving revenue growth, and ensuring the team’s success. Decagon is a fully in person company based in our Austin office.

The enterprise core team is a group of high performing and entrepreneurial minded innovators, focused on transforming customer experience for the better.

Your background looks something like this

• Have 4+ years of experience managing and leading sales teams, ideally in a B2B or SaaS environment with a track record of exceeding target.


• Trained in MEDDPICC sales methodology or similar value selling framework.


• Hire, train, and develop top enterprise AEs while fostering a high-performance culture.


• Manage sales forecasting, reporting, and overall pipeline management, ensuring accurate and timely performance tracking.


• Identify and capitalize on new market opportunities, driving Decagon’s continued expansion in the market.

Even better if you have

• Have experience in territory planning and developing effective sales playbooks.


• Have expertise in sales enablement tools and CRM platforms (e.g., Salesforce, HubSpot, etc.) to drive team efficiency and effectiveness.


• Proven ability to drive the sales process from plan to close on large deals.


• Have experience in a rapidly growing startup or tech environment where adaptability and flexibility are essential for success.

Compensation

OTE $336,000 - $420,000k + Offers Equity

Benefits

We proudly offer the following benefits for our full-time employees:

• Medical, Dental, and Vision benefits for you and your family


• Life Insurance and Disability Benefits


• Retirement Plan (e.g., 401K, pension)


• Parental Leave


• Fertility and family building benefits through Carrot


• Monthly stipend to support your wellness, lifestyle, and work-life balance


• Daily lunches and snacks in the office to keep you at your best


• Take what you need vacation policy (subject to local requirements; UK employees receive 25 days of statutory leave)

These benefits are described in more detail in Decagon’s policies, may vary by location, and can change at any time according to applicable compensation and benefits plans.