ENT Surgical Coordinator: Scheduling & Patient Care Lead

ENT & Allergy Associates of Florida; West Palm Beach (FL); On-site; USD 22,000 - 30,000; Full time

Benefits offered by this job

Medical, Dental and Vision: Effective

STD, LTD, Life: Effective after 1 year

401(K)

6 Paid Holidays

PTO

Job summary

ENT and Allergy Associates of Florida is seeking a Surgical Coordinator for a full-time, Monday–Friday, 8:00–5:00 position at our West Palm Beach office. The role focuses on coordinating surgical procedures, patient communication, and ensuring accurate billing and pre/post operative instructions.

The ideal candidate has at least one year of cosmetic and medical surgical scheduling experience, strong organizational and multitasking abilities, and familiarity with EMR systems.

Qualifications

• Minimum one-year cosmetic and medical surgical procedure scheduling experience.
• Clinical experience is a plus.
• Ability to prioritize.
• Working knowledge of medical terminology.
• Strong written and verbal communication skills with a clear speaking voice.
• Strong interpersonal skills.
• Strong organizational skills.
• Bilingual Spanish speaking is a plus.

Responsibilities

• Answering patient calls and surgery inquiries
• Patient Counseling under the direction of the office manager and surgeon
• Verification of surgical benefits and obtaining authorizations
• Scheduling surgical procedures at our credentialed centers and hospitals
• Communicating and updating patients on surgery status
• Reconciliation of deposits and copays for surgery
• Ensure medical clearance, pre-op and post op instructions are relayed to patient in a timely manner
• Obtaining proper consents for appropriate surgical procedures
• Provide updates to surgeon in a timely manner

Skills

Surgical scheduling

Clinical experience

EMR experience

Bilingual Spanish (plus)

Tools

EMR

Medical terminology

Job description

ENT and Allergy Associates of Florida is seeking a Surgical Coordinator for a full-time, Monday–Friday, 8:00–5:00 position at our West Palm Beach office. The role focuses on coordinating surgical procedures, patient communication, and ensuring accurate billing and pre/post operative instructions.

The ideal candidate has at least one year of cosmetic and medical surgical scheduling experience, strong organizational and multitasking abilities, and familiarity with EMR systems.