ENT CMA: Surgery Scheduling & Patient Flow Pro

Actalent; Norfolk (VA); Presencial; USD 23.000 - 30.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Medical, dental & vision

401(k) Retirement Plan

Life Insurance

Paid Time Off (PTO)

Descripción de la vacante

Actalent seeks a Certified Medical Assistant for a Norfolk ENT practice to provide comprehensive clinical and clerical support. You will manage patient flow, support in-office procedures, coordinate referrals, and assist with surgery scheduling in a fast-paced ENT clinic.

The role offers growth through exposure to ENT and allergy care, collaboration with physicians, residents, and nursing staff, and opportunities to develop in a specialty setting. Mon-Fri onsite in Norfolk, VA.

Formación

• Certified Medical Assistant or Registered Medical Assistant credential.
• Medical Assistant diploma.
• Basic Life Support (BLS) certification.
• 6 months to 1 year of experience as a Medical Assistant.
• Experience as a surgery scheduler with cross-training capability.
• Back office experience in a clinical setting.
• Strong insurance knowledge and ability to handle clerical tasks.
• Ability to perform triage and gather clinical information.
• Proficiency in taking and documenting vital signs.
• Willingness to travel between Norfolk and Virginia Beach clinics.

Responsabilidades

• Control clinic flow by efficiently managing patient movement through visits and procedures.
• Provide clear patient teaching, including visit expectations and follow-up care.
• Send prescriptions accurately as directed by providers.
• Place referrals at the time of visit and follow up with the office nurse on referrals.
• Place lab orders and provide requisitions to patients at checkout; log orders.
• Place or notation of radiology orders and log for tracking.
• Coordinate surgery scheduling with the designated scheduler; prepare pre- and post-operative instructions.
• Prepare surgery packets and log surgeries scheduled or pending.
• Send tasks to office nurse for items outside clinic scope; obtain records or initiate paperwork.
• Perform document scanning to support record management and clinic workflow.
• Set up and assist with minor in-office procedures; prep rooms, instruments, supplies.
• Process instruments per clinic protocols to ensure safe care.
• Provide end-of-day summary log to office nurse with new surgery patients and referrals.
• Conduct triage as appropriate, including gathering patient information and concerns.
• Take and record vital signs accurately.
• Maintain strong clerical and organizational practices, including insurance-related tasks.

Conocimientos

CMA/RMA credential

BLS certification

Triage

Vital signs

Surgery scheduling

Clerical/insurance tasks

Travel between Norfolk/VA Beach

Educación

Medical Assistant diploma

CMA/RMA credential

Herramientas

EMR systems

MS Office

Descripción del empleo

Actalent seeks a Certified Medical Assistant for a Norfolk ENT practice to provide comprehensive clinical and clerical support. You will manage patient flow, support in-office procedures, coordinate referrals, and assist with surgery scheduling in a fast-paced ENT clinic.

The role offers growth through exposure to ENT and allergy care, collaboration with physicians, residents, and nursing staff, and opportunities to develop in a specialty setting. Mon-Fri onsite in Norfolk, VA.