Certified Medical Assistant

Talentify; Norfolk (VA); Presencial; USD 23 000 - 30 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Medical, dental & vision

Retirement plan options

PTO / Paid time off

Life Insurance

Disability coverage

HSA benefits

Resumo da oferta

Actalent is hiring a Certified Medical Assistant for an ENT clinic in Norfolk, VA. The role provides comprehensive clinical and clerical support, including patient flow, in-office procedures, referrals, and orders, with travel to local clinics as needed.

The ideal candidate holds a CMA or RMA credential, BLS, and 6 months to 1 year MA experience, preferably with surgery scheduling exposure in a fast-paced specialty setting.

Qualificações

• CMA or RMA credential required.
• BLS certification required.
• 6 months to 1 year experience as a Medical Assistant.
• Surgery scheduler experience preferred; cross-training possible.

Responsabilidades

• Manage clinic flow and patient movement through visits.
• Provide patient teaching and post-visit instructions.
• Process prescriptions and place referrals.
• Log lab and radiology orders for tracking.
• Coordinate surgery scheduling and pre/post instructions.
• Prepare patient records and assist with pre-op tasks.
• Support with clerical tasks and insurance documentation.
• Triage patients and record vital signs; maintain back-office workflow.

Conhecimentos

Clinical support

Patient education

Vital signs

Triage

Insurance knowledge

Communication skills

Travel flexibility

Formação académica

CMA or RMA credential

Ferramentas

EMR/EHR systems

Descrição da oferta de emprego

Job Title: Certified Medical Assistant ENT ClinicJob Description

This role provides comprehensive clinical and clerical support within a busy ENT specialty practice. The Certified Medical Assistant helps manage patient flow, supports in-office procedures, coordinates referrals, lab and radiology orders, and assists with surgery scheduling. The position offers broad exposure to ENT and allergy care, close collaboration with physicians, residents, and nursing staff, and strong opportunities for professional growth.

Responsibilities

• Control the flow of the clinic by efficiently managing patient movement through visits and procedures.
• Provide clear and compassionate patient teaching, including visit expectations, instructions, and follow-up care.
• Send prescriptions accurately and promptly as directed by providers.
• Place referrals at the time of visit as ordered and task the office nurse with follow-up on those referrals.
• Place lab orders, provide lab requisitions to patients at checkout, and log all lab orders for tracking purposes.
• Place or notate radiology orders that need to be scheduled and maintain a log of radiology orders for tracking.
• Coordinate surgery scheduling with the designated scheduler, including printing lab orders, reviewing surgery packets with patients, and providing detailed pre- and post-operative instructions.
• Prepare surgery packets for the office nurse to coordinate pre-operative appointments and other related tasks, and log surgeries that are scheduled or pending.
• Send tasks to the office nurse for items that cannot be completed in clinic, such as obtaining additional patient records or initiating FMLA and other paperwork.
• Perform document scanning as able to support efficient record management and assist with clinic workflow.
• Set up and assist with minor in-office procedures, ensuring proper preparation of rooms, instruments, and supplies.
• Process instruments according to clinic protocols to support safe and efficient patient care.
• Provide the office nurse with an end-of-day summary log, including new surgery patients and dates, referrals needing scheduling or notes sent, paperwork packets requiring completion, and other follow-up items.
• Conduct triage activities as appropriate, including gathering patient information and concerns.
• Take and record vital signs accurately and consistently.
• Maintain strong clerical and organizational practices, including managing insurance-related tasks and documentation.
• Certified Medical Assistant or Registered Medical Assistant credential.
• Basic Life Support (BLS) certification.
• 6 months to 1 year of experience working as a Medical Assistant.
• Experience as a surgery scheduler, with the ability to be cross-trained while focusing primarily on Medical Assistant duties.
• Back office experience in a clinical setting.
• Strong insurance knowledge and ability to handle clerical and organizational tasks.
• Ability to perform triage, including assessing patient needs and gathering clinical information.
• Proficiency in taking and documenting vital signs.
• Willingness and ability to travel between Norfolk and Virginia Beach clinic locations as needed.

Additional Skills & Qualifications

• ENT or allergy clinic experience is a plus.
• Experience working in a specialty practice environment with diverse patient needs.
• Strong attention to detail in logging orders, surgeries, and follow-up tasks.
• Excellent communication skills for patient teaching and coordination with nurses, physicians, and schedulers.
• Ability to work in a fast-paced, educational environment and collaborate with residents.
• Interest in professional growth and developing within a specialty practice setting.

This position is based primarily at a Norfolk ENT practice, with regular travel to additional locations in Norfolk and Virginia Beach approximately one to two times per week. The clinic operates Monday through Friday, generally from 8:00 a.m. to 5:00 p.m., with the workday extending until the last patient is seen. Weekends are off. The practice includes multiple physicians who specialize in various areas of ENT, and patients may present with a wide range of conditions, from plastic surgery needs to cancer care. The environment is highly educational, with around 15 residents and a strong focus on hiring individuals who are eager to learn and grow. The role involves working in clinical back office spaces, exam rooms, and procedure areas, using standard medical equipment and instruments, as well as electronic systems for orders, documentation, and scanning. The culture emphasizes professional development, long-term career growth, and gaining experience with diverse situations within the ENT specialty.

Job Type & Location

This is a Contract to Hire position based out of Norfolk, VA.

Pay and Benefits

The pay range for this position is $17.00 - $22.00/hr.

Individual compensation offered for this position within this range will depend on many factors, including qualifications, skills, relevant experience, job knowledge, geographic location, internal equity, and other pertinent job-related factors.

• Medical, dental & vision
• Critical Illness, Accident, and Hospital 401(k)
• Retirement Plan Pre-tax and Roth post-tax contributions available
• Life Insurance (Voluntary Life & AD&D for the employee and dependents)
• Short and long-term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off/Leave (PTO, Vacation or Sick Leave)

Application Deadline

This position is anticipated to close on Oct 26, 2026.

Workplace Type

This is a fully onsite position in Norfolk,VA.

About Actalent

Actalent is a global leader in engineering and sciences services and talent solutions. We help visionary companies advance their engineering and science initiatives through access to specialized experts who drive scale, innovation and speed to market. With a network of almost 20,000 consultants and 5,000 clients across the U.S., Canada, Asia and Europe, Actalent serves many of the Fortune 500. We are proud to be an Engineering News-Record (ENR) Top 500 Design Firm for our engineering design services and a ClearlyRated Best of Staffing® winner for both client and talent service.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email [e-mail] for other accommodation options.

San Francisco Fair Chance Ordinance: Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records.

Massachusetts Lie Detector: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Use of Artificial Intelligence (AI): We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools.

U.S. Bureau of Labor Statistics, for Medical Assistants, the occupation this job title matches. It describes the occupation, not this job.

The median wage for Medical Assistants in Virginia was 21.51 USD per hour (44,740 USD per year) in May 2025; the middle half earned 18.67-22.39 USD per hour.

U.S. Bureau of Labor Statistics, Occupational Employment and Wage Statistics, May 2025