Patient Flow & Scheduling Specialist — Medical Office

CCMC Cook Children's Medical Center; United States; Vor Ort; USD 32.000 - 42.000; Vollzeit

Zusammenfassung

Cook Children’s Medical Center is hiring a Medical Receptionist for the Ear Nose Throat Clinic. You will greet patients, manage the intake and checkout process, and support scheduling, registration, and billing with a focus on excellent communication and patient experience.

The role requires a High School diploma and customer service experience, plus the ability to adapt to staffing changes and varying patient volumes while learning insurance plans and medical terminology.

Qualifikationen

• High School graduate or equivalent required.
• Customer service experience required.
• Able to learn diversified insurance plans and medical terminology.

Aufgaben

• Greet patients and establish a friendly check-in/out encounter.
• Maintain patient flow and answer phones promptly and courteously.
• Schedule, register, bill and collect payments for clinic patients.
• Learn and understand insurance plans and medical terminology.

Kenntnisse

Interpersonal communication

Customer service

Phone etiquette

Ausbildung

High School diploma

Jobbeschreibung

Cook Children’s Medical Center is hiring a Medical Receptionist for the Ear Nose Throat Clinic. You will greet patients, manage the intake and checkout process, and support scheduling, registration, and billing with a focus on excellent communication and patient experience.

The role requires a High School diploma and customer service experience, plus the ability to adapt to staffing changes and varying patient volumes while learning insurance plans and medical terminology.