Enrollment & Upsell Call Center Pro

VersaTube Building Systems; Indianapolis (IN); On-site; USD 30,000 - 40,000; Full time

Job summary

A leading building systems company in Indianapolis is seeking Full Time and Part Time Call Center Representatives to provide exceptional service to customers. The role involves answering inquiries, upselling products, and resolving customer issues. Ideal candidates will demonstrate strong communication and problem-solving skills, ensuring a positive customer experience. This position offers a rewarding work environment with dedicated coworkers. Interested candidates should apply to join our team.

Qualifications

• Strong customer service skills to ensure client satisfaction.
• Ability to upsell products and services effectively.
• Proficient in problem-solving and handling customer inquiries.

Responsibilities

• Answer customer requests and inquiries.
• Upsell products and/or services to customers.
• Identify and resolve customer issues.
• Build positive rapport across different personality types.
• Maintain knowledge of products, services, and promotions.
• Document all customer communications in the CRM.

Skills

Customer service skills

Problem-solving skills

Upselling skills

Communication skills

Job description

A leading building systems company in Indianapolis is seeking Full Time and Part Time Call Center Representatives to provide exceptional service to customers. The role involves answering inquiries, upselling products, and resolving customer issues. Ideal candidates will demonstrate strong communication and problem-solving skills, ensuring a positive customer experience. This position offers a rewarding work environment with dedicated coworkers. Interested candidates should apply to join our team.