Enrollment Systems Integration Analyst

AFA American Fidelity Assurance Company; Oklahoma; Hybrid; USD 90,000 - 115,000; Full time

Job summary

American Fidelity is seeking a hybrid-role technical liaison in the OKC metro area to analyze, document, and resolve complex enrollment system issues and to design, implement, and manage payroll and HCM/HRIS integrations for accurate data exchange.

You will lead cross-team coordination on enrollment customization, evaluate system capabilities for department use, and provide technical recommendations to AF IT and Enrollment Solutions.

Qualifications

• Bachelor's degree preferred; commensurate experience acceptable.
• Strong business needs analysis and technical requirements background.
• Knowledge of benefit administration and eligibility guidelines.
• Excellent documentation and presentation skills.

Responsibilities

• Serve as technical liaison with enrollment system vendors, analyzing, documenting, and resolving complex issues.
• Design, implement, and manage payroll and HCM/HRIS integrations to ensure accurate data exchange.
• Lead coordination of enrollment customization needs across internal teams.
• Consult department management on evaluating system capabilities and making technical recommendations.

Skills

Business analysis

Technical requirements

Benefit administration

Eligibility guidelines

Troubleshooting

Business consulting

Documentation

Presentation skills

Stakeholder engagement

System integration

Data mapping

Transformation logic

Education

Bachelor's degree preferred

Job description

Must currently reside in the OKC metro area. This is a hybrid role. Serves as technical liaison with enrollment system vendors while analyzing, documenting, and resolving complex, business-critical issues, and designing, implementing, and managing payroll and HCM/HRIS integrations to ensure accurate, compliant data exchange and system interoperability. Subject matter expert in vendor system architecture, data model, features and functionality, reporting and setup tools, as well as company business models to provide technical support to Enrollment Solutions, AF IT and other AF departments interacting with vendor enrollment system. Leads coordination of enrollment customization needs across internal teams, facilitating implementation of integrations and third-party enrollment platforms in alignment with department demands.

Serves as a consultant to department management in evaluating system capabilities, monitoring release features and making technical recommendations for company use of such features.

Education Bachelor's degree preferred, commensurate experience is acceptable in lieu of a degree.

Technical Skills and Requirements Strong business needs analysis and technical requirements background Knowledge of benefit administration and eligibility guidelines Ability to troubleshoot technical issues and provide resolution Business consulting experience Proficient in creating, organizing, and maintaining accurate and detailed documentation Excellent presentation skills and ability to engage with a diverse audience and customers dealing with complex situations variety of customers and audiences in complex situations. Understanding system-to-system communication patterns Interface testing and validation Data mapping and transformation logic

American Fidelity is a certified Great Place to Work for All! No matter where you work in the organization, you have a chance to make a difference. Our culture focuses on helping Colleagues to be their best! We work hard to make a difference to our Customers and community, focus on teamwork and collaboration and always offer a different perspective - a different opinion. We want to meet you! American Fidelity specializes in the education, public sector, automotive and healthcare industries with products like group and individual life, health and annuity services as well as other financial security products and services. We’re focused on offering a different opinion to our Customers – making things easier for them by providing benefits administration and education. For our policyholders, we help provide financial security through our benefit offerings, which provide coverage for some of life’s worst events – cancer, accidents, critical illnesses, death and more – and for some of life’s best – childbirth, retirement and more.