Enrollment Systems Integration Analyst

americanfidelity; Oklahoma City (OK); Hybrid; USD 65,000 - 90,000; Full time

Job summary

American Fidelity is seeking a technically proficient liaison to analyze, design, and manage payroll and HCM/HRIS integrations with enrollment vendors. The role requires strong business analysis, documentation, and cross-functional collaboration to ensure compliant data exchange and system interoperability.

The ideal candidate will guide enrollment customization, evaluate vendor capabilities, and advise management on new features.

Qualifications

• Strong business needs analysis and technical requirements background.
• Knowledge of benefit administration and eligibility guidelines.
• Ability to troubleshoot technical issues and provide resolution.
• Experience in business consulting and advising management on system capabilities.
• Proficient in creating, organizing, and maintaining accurate documentation.
• Excellent presentation skills for diverse audiences in complex situations.
• Understanding of system-to-system communication patterns and data mapping.

Responsibilities

• Serve as technical liaison with enrollment system vendors and resolve complex issues.
• Design, implement, and manage payroll and HCM/HRIS integrations for accurate data exchange.
• Provide technical support across Enrollment Solutions and AF IT for vendor integrations.
• Coordinate enrollment customization across internal teams and third-party platforms.
• Advise department management on system capabilities and release features; recommend usage.

Skills

Business analysis

Technical requirements

Benefit administration knowledge

Troubleshooting

Documentation

Presentation skills

Vendor system expertise

System interoperability

Education

Bachelor's degree

Experience in lieu of degree

Job description

Must currently reside in the OKC metro area. This is a hybrid role.

Serves as technical liaison with enrollment system vendors while analyzing, documenting, and resolving complex, business-critical issues, and designing, implementing, and managing payroll and HCM/HRIS integrations to ensure accurate, compliant data exchange and system interoperability.

Subject matter expert in vendor system architecture, data model, features and functionality, reporting and setup tools, as well as company business models to provide technical support to Enrollment Solutions, AF IT and other AF departments interacting with vendor enrollment system.

Leads coordination of enrollment customization needs across internal teams, facilitating implementation of integrations and third-party enrollment platforms in alignment with department demands. Serves as a consultant to department management in evaluating system capabilities, monitoring release features and making technical recommendations for company use of such features.

Education

Bachelor's degree preferred, commensurate experience is acceptable in lieu of a degree

Technical Skills and Requirements

• Strong business needs analysis and technical requirements background


• Knowledge of benefit administration and eligibility guidelines


• Ability to troubleshoot technical issues and provide resolution


• Business consulting experience


• Proficient in creating, organizing, and maintaining accurate and detailed documentation


• Excellent presentation skills and ability to engage with a diverse audience and customers dealing with complex situations variety of customers and audiences in complex situations.


• Understanding system-to-system communication patterns


• Interface testing and validation


• Data mapping and transformation logic

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