Enrollment Success Specialist

Remote Jobs; Lewisville (TX); On-site; USD 38,000 - 54,000; Full time

Job summary

iSchool Virtual Academy in Lewisville, TX seeks an Enrollment Specialist to engage prospective students and families, guiding them through the enrollment process and ensuring records compliance. The role emphasizes data integrity, cross‑team collaboration, and strong customer service to support leadership, districts, and families.

Responsibilities include processing applications in SIS, collecting documents, managing communications, and coordinating with districts for records and TEA compliance.

Qualifications

• High school diploma or GED required.
• Associate's or Bachelor's degree preferred.
• Two years of customer service experience.
• Two years of office recordkeeping in a public school setting preferred.
• Bilingual is a plus.

Responsibilities

• Process new applications in SIS to ensure proper data formatting.
• Send bulk messages to families offering enrollment support.
• Guide families through enrollment and obtain required documents.
• Build relationships with school staff, leadership and parents.
• Report enrollment issues to leadership for timely resolution.
• Request records via Texas Records Exchange and share records as needed.
• Enter immunization records and maintain TEA compliance.
• Review student progress to fulfill VOE, SSN, and A.G. requests.
• Gather documents for students who left and are not enrolled elsewhere.
• Provide positive service by responding to communications promptly.

Skills

Customer service

Data entry

Recordkeeping

Communication

Google Suite

Education

Diploma or GED

Associate's or Bachelor's degree (preferred)

Job description

iSchool Virtual Academy in Lewisville, TX seeks an Enrollment Specialist to engage prospective students and families, guiding them through the enrollment process and ensuring records compliance. The role emphasizes data integrity, cross‑team collaboration, and strong customer service to support leadership, districts, and families.

Responsibilities include processing applications in SIS, collecting documents, managing communications, and coordinating with districts for records and TEA compliance.