Enrollment Success Specialist

Concorde Career Colleges, Inc.; Glendale (AZ); On-site; USD 29,000 - 41,000; Full time

Benefits offered by this job

Paid Training

Tuition Waiver

Paid Time Off

Retirement Matching

Paid Parental Leave

Health Insurance

Vision Insurance

Dental Insurance

Pet Insurance

Health Plan Enrollment

Job summary

Concorde Career Colleges, Inc. is seeking an Admissions Representative to recruit and enroll qualified students in Glendale, AZ. You will support applicants through the admissions process, provide program details, and work with internal teams to ensure a smooth enrollment experience.

The role emphasizes ethical recruitment, professionalism, and collaboration with financial aid, academics, and student services to promote student success.

Qualifications

• HS Diploma or GED (required) and five (5) years' experience in related field
• Bachelor's degree in business, finance, marketing or related field (preferred)
• Minimum five (5) years of experience as an Admissions Representative (preferred)
• Minimum one (1) year of experience in customer service and/or sales (preferred)
• Online only - Minimum of three (3) years of online higher education experience (preferred)

Responsibilities

• Conduct outreach, interviews, and follow-ups with prospective/enrolled students
• Provide accurate program details, career opportunities, and enrollment requirements as outlined in Campus catalog
• Maintain professionalism and strong customer service in all student and staff interactions
• Manage inquiries, schedule appointments, and track applicant progress
• Utilize only authorized marketing promotional materials, including catalogs, brochures, and correspondence, in accordance with established guidelines while adhering to ethical recruitment standards
• Proficiently navigate and utilize all admissions systems to support the enrollment process effectively
• Conduct engaging campus tours and informational sessions
• Assist prospective students in navigating the admissions process while addressing concerns
• Continually meet or exceed campus leadership goals regarding admissions activity, start expectations, cancellation, retention and graduation rates, and referrals
• Submit and maintain accurate admissions records and documentation
• Comply with all federal, state, and institutional policies regarding admissions and recruitment
• Attend orientations, graduations, and regular admissions meetings
• Collaborate with financial aid, academics, and student services to support student success
• Other duties as assigned

Skills

Strong organizational skills

Education

HS Diploma or GED

Bachelor's degree (preferred)

Admissions experience (5+ yrs)

Customer service/sales (1+ yr)

Online higher education experience (3+ yrs)

Job description

Concorde Career Colleges, Inc. is seeking an Admissions Representative to recruit and enroll qualified students in Glendale, AZ. You will support applicants through the admissions process, provide program details, and work with internal teams to ensure a smooth enrollment experience.

The role emphasizes ethical recruitment, professionalism, and collaboration with financial aid, academics, and student services to promote student success.