Enrollment & Student Services Advisor

Columbus State Community College; Columbus (OH); On-site; USD 23,000 - 32,000; Full time

Job summary

Columbus State Community College seeks a Student Services Specialist to support new and continuing students with enrollment, financial aid, records, and tuition residency issues on the Columbus campus. The role involves in-person guidance as well as phone, email, and chat support to ensure smooth service delivery.

Responsibilities include counseling on aid and registration, assisting with self-service portals, and coordinating workshops.

Qualifications

• High school diploma or GED required.
• Three years of clerical experience in the assigned function.
• An appropriate combination of education, training, coursework and experience may qualify a candidate.

Responsibilities

• Counsels students on financial aid, admissions, enrollment, and tuition considerations.
• Provides computer/navigation support for self-service portals and enrollment tasks.
• Supports workshops and recruitment activities; guides students through admissions and enrollment steps.
• Attends events and answers questions about Student Central and related services.

Skills

Customer service

Counseling students

Clerical tasks

Communication skills

Education

High School Diploma or GED

Three years of clerical experience

Combination of education and experience acceptable

Job description

Columbus State Community College seeks a Student Services Specialist to support new and continuing students with enrollment, financial aid, records, and tuition residency issues on the Columbus campus. The role involves in-person guidance as well as phone, email, and chat support to ensure smooth service delivery.

Responsibilities include counseling on aid and registration, assisting with self-service portals, and coordinating workshops.