Student Billing & Cashiering Specialist

The Chronicle Of Higher Education, Inc.; Columbus (OH); On-site; USD 22,000 - 29,000; Full time

Job summary

Columbus State Community College is seeking a Fiscal Specialist in Cashiers & Student Accounting to handle student payments and inquiries via phone, in person, and email. The role includes processing tuition and fee payments, reconciling transactions, and supporting internal departments with accurate billing.

The position emphasizes customer service, balance responsibilities, and compliance with FERPA, PCI, and financial aid rules; 40-hour workweek with potential campus coverage in Delaware as

Qualifications

• High School Diploma or GED required.
• One year of progressively responsible professional experience.
• Experience handling tuition and student account payments preferred.

Responsibilities

• Assist students with payment of tuition, books and other charges; respond to balances and transaction inquiries.
• Assist students in-person, by phone, and by email during regular hours and extended times at semesters start.
• Process credit cards, checks and cash and balance transactions; resolve account concerns per policy.
• Collaborate with college departments to ensure accurate billing based on SIS data and third-party contracts.
• Stay up-to-date on FERPA, PCI, cash handling and financial aid regulations.

Skills

Customer service

Accounts receivable

Cash handling

Balancing

Education

High School Diploma or GED

Tools

Excel

Payment processing

Job description

Columbus State Community College is seeking a Fiscal Specialist in Cashiers & Student Accounting to handle student payments and inquiries via phone, in person, and email. The role includes processing tuition and fee payments, reconciling transactions, and supporting internal departments with accurate billing.

The position emphasizes customer service, balance responsibilities, and compliance with FERPA, PCI, and financial aid rules; 40-hour workweek with potential campus coverage in Delaware as