Enrollment Strategy Leader — Hybrid, Travel & Impact

Guardian Life; Plano (TX); Hybrid; USD 119,000 - 195,000; Full time

Job summary

Guardian Life seeks an Enrollment Practice Leader to oversee the end-to-end enrollment experience for sales partners, brokers, employers, and members. You will manage complex cases, drive enrollment success, and partner with Sales, Client Management, and Enrollment teams to improve processes and engagement.

The role emphasizes strategic advisement, stakeholder influence, and delivering exceptional client outcomes in a hybrid environment across Plano, TX or Newport Beach, CA. Travel expected.

Qualifications

• Bachelor's degree or equivalent work experience.
• 5+ years in group benefits enrollment or related field.
• Proven success managing high-volume enrollment activities.
• Experience with enrollment strategies and education programs.
• Strong understanding of group benefits products and best practices.
• Ability to influence stakeholders and lead cross-team initiatives.
• Experience mentoring team members and sharing best practices.
• Strong analytical, problem-solving, and communication skills.
• Excellent presentation and relationship-management abilities.
• Strong organizational skills with multi-priority management.

Responsibilities

• Lead end-to-end group benefits enrollment processes with operational excellence.
• Serve as Guardian Enrollment contact for partners, brokers, employers, and internal stakeholders.
• Gather requirements, coordinate case-level activities, and deliver enrollment deliverables.
• Provide proactive updates and resolve enrollment inquiries.
• Manage complex enrollment cases while achieving performance targets.
• Collaborate with Sales, Client Management, and operations to drive strategy execution.
• Offer strategic feedback to leadership to improve processes and experiences.
• Mentor teammates through coaching and knowledge sharing.
• Identify and implement innovative, cost-effective enrollment solutions.

Skills

Stakeholder management

Enrollment expertise

Strategic thinking

Communication

Analytics

Project leadership

Mentoring

Process improvement

Education

Bachelor's degree or equivalent work experience

Job description

Guardian Life seeks an Enrollment Practice Leader to oversee the end-to-end enrollment experience for sales partners, brokers, employers, and members. You will manage complex cases, drive enrollment success, and partner with Sales, Client Management, and Enrollment teams to improve processes and engagement.

The role emphasizes strategic advisement, stakeholder influence, and delivering exceptional client outcomes in a hybrid environment across Plano, TX or Newport Beach, CA. Travel expected.