Enrollment Specialist (OR)

GT Independence, LLC; Eugene (OR); Hybrid; USD 28,929 - 30,307; Full time

Benefits offered by this job

Flexible paid time off

Competitive wages & benefits

Professional growth opportunities

Job summary

GT Independence, LLC in Eugene, Oregon is seeking an Enrollment Specialist to provide personal service to consumers and their support networks. This remote role involves conducting the enrollment process efficiently while ensuring compliance and maintaining quality service standards.

Ideal candidates will have at least 1 year of experience in a related field, strong communication skills, and good proficiency in Microsoft Office. Join us in making a difference in people's lives.

Qualifications

• At least 1 year of experience in a related field.
• Knowledge of administrative and clerical procedures.
• Strong ability to participate in a highly effective team.

Responsibilities

• Conduct the enrollment process with the person served and their circle of support.
• Ensure enrollment documents are complete and accurate.
• Recommend improvements to internal processes.

Skills

Strong oral and written communication skills

Microsoft Office proficiency

Customer service principles

Ability to work in a team

Education

Associate degree or Bachelor’s Degree in Business, Human Services/Social Work, or Marketing/Communication

Job description

Pay or shift range: $21 USD to $22 USD. The estimated range is the budgeted amount for this position. Final offers are based on various factors, including skill set, experience, location, qualifications and other job‑related reasons.

Description

At GT Independence, people are at the heart of everything we do. If you thrive in a collaborative environment, love what you do, and are eager to grow, you’re in the right place. Discover a career where your work genuinely improves lives and supports a mission that matters.

Our Mission

To help people live a life of their choosing, regardless of age or ability.

GT Independence has earned multiple awards for being an exceptional workplace, including being named a 2026 National “Best and Brightest Companies to Work For.” We are also proudly certified as a Great Place to Work® for 2025/2026—a distinction reserved for top employers committed to outstanding employee experiences.

The Enrollment Specialist provides face‑to‑face personal service to consumers, their circle of support (i.e. families, guardians, case managers/supports coordinators), and host agencies in the state of Oregon. This is a remote position, and daily travel will likely be required.

Responsibilities and Duties

• Conduct the enrollment process with the person served and their circle of support (i.e., families, guardians) in a timely manner.
• Ensure enrollment documents are complete and accurate.
• Recommend improvements to internal process/systems to prevent future issues and to enhance service experience.
• Maintain confidentiality and HIPAA compliance.
• Uphold company values and mission.
• Other duties as assigned.

Education

• Associate degree or Bachelor’s Degree in Business, Human Services/Social Work, or Marketing/Communication preferred.
• Will consider candidates with experience relevant to the position.

Experience and Qualifications

• At least 1 year of experience in a related field.
• Strong oral and written communication skills.
• Personal computer skills, specifically Microsoft Office products.
• Knowledge of principles and processes for providing customer service.
• Strong ability to participate in a highly effective team.
• Knowledge of administrative and clerical procedures and systems such as word processing, managing files and records, and terminology.

Work Environment

• Work is performed in a remote office setting as well as community‑based settings.
• Frequent travel is required.

As a family‑founded national leader in personal and financial services for individuals who rely on home‑ and community‑based care, GT Independence supports tens of thousands of people across the country as they find and hire their own caregivers or personal assistants.

Our operations team is driven by trust, autonomy, and—yes—fun. We believe great teams come from people who are intrinsically motivated, empowered, and valued. We respect each other, we care about the work we do, and we succeed because we work with purpose.

We value excellence, but we won’t micromanage to achieve it. If you are self‑motivated, we give you the space and support to grow and thrive. Team members enjoy flexible paid time off, competitive wages & benefits, and meaningful opportunities for professional growth.

Grow your career with us. Grow your impact with us.

Culture & Belonging

GT is committed to being a welcoming and inclusive community. We aspire for all staff to feel comfortable bringing their full, authentic selves to work. We want people to feel valued and have a sense of belonging. GT strives to create a workforce that reflects the communities we serve. We recognize that our diversity makes us stronger. It also drives innovation and ultimately helps us achieve our mission of self‑determination.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.