Enrollment Specialist

Northeast Ohio Medical University (NEOMED); Rootstown Township (OH); Hybrid; USD 23,000 - 26,000; Full time

Benefits offered by this job

Healthcare coverage

Retirement plan with employer matching

Generous paid time off

Hybrid work environment

Educational benefits

Job summary

Northeast Ohio Medical University (NEOMED) is looking for an Enrollment Specialist to provide essential support in the Office of Admissions and Financial Aid. This full-time role will focus on administrative tasks, data entry, and customer service, ensuring the integrity of student records and compliance with various regulations.

The successful candidate will play a critical part in a collaborative team environment and must possess a minimum of an associate degree along with administrative

Qualifications

• Associates degree or higher with relevant experience.
• Minimum of two years administrative experience.
• Proficient with Microsoft Office Suite is essential.

Responsibilities

• Administer application processing and procurement.
• Serve as a resource for prospective students.
• Ensure compliance with Federal, State, and University regulations.

Skills

Administrative experience

Microsoft Office Suite

Customer service

Data analysis

Record management

Education

Associates degree or equivalent

Bachelor's degree

Tools

Relational database management systems

University ERP platform (Banner)

Job description

Position Type: Classified

Department: Admissions and Financial Aid

Full or Part Time: Full Time

Pay Grade: BW5

Summary

Provides processing support and records management assistance to admission and financial aid. Performs clerical tasks, data entry, and data audits for quality assurance oversight; prepares reports and archives documents. Extensively utilizes student records enterprise and office management systems in support of budget data entry, procurement, and managing digitized signature documents. Acts as a Specialist resource in department functional areas, assisting with task completion and knowledge transfer as needed.

Principal Functional Responsibilities

Data Management and Integrity: Administer application processing, procurement and accounts payable processing, digitized signature delivery and receipt by performing data entry, monitoring documentation, processing updates, and maintaining data integrity. Create reports and performs basic data analysis to provide observations and recommendations for system/process improvement.

Customer Service and Communication: Serve as a communication and resource reference for prospective students. May provide front-line customer service and reception tasks as required, respond to stakeholder inquiries, and collaborate with internal and external constituents for efficient service.

Record Management and Compliance: Assist with the creation, maintenance, and archiving of applicant, academic, and financial aid student records. Ensure compliance with Federal, State, and University regulations/policies, including data integrity activities.

Specialist Role: Tasks may include: processing student applications and commitment deposits, preparing communication materials, coordinating committees, assisting with office publications, preparing reports, processing mail, procuring goods and services, paying invoices, managing and reviewing criminal background checks, preparing, sending, and archiving digitized signature documents, responding to inquiries, and overseeing office management tasks as directed.

Other Duties: Perform other duties as assigned.

Qualifications

• Associates degree or equivalent education and experience
• Minimum of two years' administrative experience
• Proficient in Microsoft Office Suite

Preferred Qualifications

• Bachelor's degree
• Experience in a higher education office, particularly enrollment services related
• Working knowledge of relational database management systems
• Experience with a university ERP platform such as Banner

Physical Requirements

Must be able to utilize a phone, computer and screen and other office equipment. Ability to work evening and/or weekend hours on occasion, as needed.

Department Specific Information

Join Northeast Ohio Medical University's (NEOMED) Office of Admissions and Financial Aid

NEOMED is a mission-driven, community-based medical university committed to educating health professionals, advancing discovery, and improving the health of our region. We are seeking an Enrollment Specialist who wants to contribute to meaningful work in a collaborative academic environment.

At our organization, we are committed to fostering a collaborative and team-oriented environment that is essential to fulfilling our mission. We believe every employee should feel appreciated, valued, and empowered. To maintain a supportive organizational culture, we seek individuals whose values align with our mission and who thrive in a team-based approach. We encourage individuals whose values align with this collaborative approach to apply.

Starting Pay Rate Range: $16.92 – $18.93, commensurate with experience

Benefits & Perks

Healthcare Coverage

Competitive medical, dental, and vision insurance through Medical Mutual

Flexible Spending Account (FSA) or Health Savings Account (HSA)

Short-and long-term disability coverage, Long-term care coverage options, and Life insurance

Retirement

State retirement plan with 14% employer matching to help you plan for the future

Paid Time Off

Generous vacation and sick leave, in addition to 11 paid holidays each year

Additional Benefits

Hybrid work environment (up to two remote days per week after six months) (Policy#3349-7-151)

Educational benefits with our partner universities (Policy#3349-07-45)

Ongoing investment in your professional growth through on-site training and Lean Six Sigma certification

Employee wellness activities and initiatives that support a healthy work-life balance

NEOMED is committed to providing equal employment opportunities to qualified applicants without discrimination on the basis of age, color, disability, gender identity or expression, genetic information, national origin, race, religion, sex, sexual orientation, transgender status, status as a parent during pregnancy and immediately after the birth of a child, status as a parent of a young child, status as a foster parent, veteran status or any other category protected by applicable state or federal law. As an Equal Opportunity Employer, NEOMED also affirms its commitment to nondiscrimination in its employment policies and practices. In compliance with Title IX (20 U.S.C Sec. 1681 et seq.), NEOMED prohibits sex discrimination, including sexual harassment.