Associate Director, Technology Integrations

Northeast Ohio Medical University (NEOMED); Rootstown Township (OH); Hybrid; USD 49,000 - 58,000; Full time

Benefits offered by this job

Health insurance

Flexible Spending Account or Health_SA

Disability insurance

Retirement plan with employer matching

Paid time off + holidays

Hybrid work environment

Educational benefits

Lean Six Sigma training

Job summary

NEOMED’s Office of Admissions and Financial Aid seeks an Associate Director, Technology Integrations to lead IT-enabled integrations for external third-party systems and internal Student Information System work. You will manage implementation, testing, and documentation, working with Banner, E-visions Argos, and Education Department portals.

Ideal candidates bring a bachelor's degree, 3+ years in higher education, and ERP experience in financial aid.

Qualifications

• Bachelor's degree required.
• ≥3 years in higher education, including ≥1 year in financial aid or IT support for aid.
• Experience with a financial aid module in a higher education ERP.
• Proficiency in the Microsoft Office suite.

Responsibilities

• Project management and collaboration with IT to design and implement technology solutions for Financial Aid.
• Strategic leadership and alignment with unit goals; training of counseling staff.
• Oversee process management and document data workflows and system changes.
• Validate financial aid timelines with Banner functionality and academic calendars; collaborate with registrar and billing.
• Perform other duties as assigned.

Skills

MS Office

Education

Bachelor's Degree

Master's Degree

Tools

Financial Aid ERP

Job description

Position Type: Admin/Professional

Department: Admissions and Financial Aid

Full or Part Time: Full Time

Pay Grade: MN8

Summary

The Associate Director for Technology Integrations is responsible for all information technology-related project management, procedures, implementation, and maintenance related to the integrations of external third-party software (Federal Student Aid Partner Connect and other U.S. Education Department portals) and internal work with NEOMED's Student Information System (Ellucian Banner ERP and E-visions Argos reporting). This includes managing system integrations and testing, working with Information Technology staff to assist with any software integrations specifically for Banner, and working with federal Education Department services and staff. The Associate Director for Technology Integrations assists with the development of strategic goals, creation of policies and process analysis, and creating and maintaining proper documentation and training within the financial aid team to keep abreast of new technology and best practices for the administration of student financial aid.

Principal Functional Responsibilities

Project Management and Implementation: Project Management and collaboration with the IT Department to design and implement technology solutions for university constituent groups of all sizes within and alongside the Financial Aid Office. Coordinate and facilitate requirements gathering and analysis, including development and implementation of functional specifications, integration documents, and testing scripts. Use reporting tools to extract data from operational data systems to help with analysis, testing, and troubleshooting of non-routine production system problems.

Strategic Leadership: Collaborates with the financial aid director in the development of unit strategic goals and implementation of new initiatives and process enhancements; assists with direction and training of financial aid counseling team staff. Maintains awareness of new laws, financial aid regulations, technology and reporting regulations, university and college accreditation standards, and best practices; identifies relevance for NEOMED and proposes appropriate adjustments to policy and procedure. Serves on university committees representing financial aid and information technology.

Process Management: Lead efforts related to technology improvements in the financial aid office. Establish vision and priorities for technology initiatives in conjunction with financial aid staff. Provide oversight of testing integrations with system upgrades, changes in business operation processes, or data change management. Maintain documentation and communicate information regarding changes in financial aid data workflow and system integrations in support of the university's mission and initiatives.

Validation and Collaboration: Cross-check and validate financial aid timelines with Banner functionality related to academic year and term set-up, in conjunction with the college and registrar's office academic period calendars and accounting/student accounts with billing and payment plans.

Other Duties: Perform other duties as assigned.

Qualifications

• Bachelor's Degree
• Three years in higher education, including 1 year (minimum) in a post-secondary financial aid office or in an information technology position supporting financial aid.
• Experience and working knowledge with a financial aid module in a higher education ERP.
• Proficient in the Microsoft Office suite
  
  

Preferred Qualifications

• Master's Degree in a relevant field
• Five years in higher education administration, including 2 years (minimum) in a post-secondary financial aid office or in an information technology position supporting financial aid.
• Experience and working knowledge managing one or more functions using a financial aid module in a higher education ERP (e.g. compliance, awarding, E-Visions data exchange, etc.).
  
  

Physical Requirements

Must be able to utilize a phone, computer and other office equipment.

Department Specific Information

Join Northeast Ohio Medical University's (NEOMED) Office of Admissions and Financial Aid

NEOMED is a mission-driven, community-based medical university committed to educating health professionals, advancing discovery, and improving the health of our region. We are seeking an Associate Director, Technology Integrations,who wants to contribute to meaningful work in a collaborative academic environment.

At our organization, we are committed to fostering a collaborative and team-oriented environment that is essential to fulfilling our mission. We believe every employee should feel appreciated, valued, and empowered. To maintain a supportive organizational culture, we seek individuals whose values align with our mission and who thrive in a team-based approach. We encourage individuals whose values align with this collaborative approach to apply.

Starting Salary Range: $49,120 – $58,125, commensurate with experience

Benefits & Perks

NEOMED is committed to supporting your health, well-being, and long-term success—both at work and beyond. Our comprehensive benefits package is designed to help you thrive.

Healthcare Coverage

Competitive medical, dental, and vision insurance through Medical Mutual

Flexible Spending Account (FSA) or Health Savings Account (HSA)

Short-and long-term disability coverage, Long-term care coverage options, and Life insurance

Retirement

State retirement plan with 14% employer matching to help you plan for the future

Paid Time Off

Generous vacation and sick leave, in addition to 11 paid holidays each year

Additional Benefits

Hybrid work environment (up to two remote days per week after six months) (Policy#3349-7-151)

Educational benefits with our partner universities (Policy#3349-07-45)

Ongoing investment in your professional growth through on-site training and Lean Six Sigma certification

Employee wellness activities and initiatives that support a healthy work-life balance

To apply, visit NEOMED is committed to providing equal employment opportunities to qualified applicants without discrimination on the basis of age, color, disability, gender identity or expression, genetic information, national origin, race, religion, sex, sexual orientation, transgender status, status as a parent during pregnancy and immediately after the birth of a child, status as a parent of a young child, status as a foster parent, veteran status or any other category protected by applicable state or federal law. As an Equal Opportunity Employer, NEOMED also affirms its commitment to nondiscrimination in its employment policies and practices. In compliance with Title IX (20 U.S.C Sec. 1681 et seq.), NEOMED prohibits sex discrimination, including sexual harassment.