Enrollment Specialist

The Chronicle Of Higher Education, Inc.; Rootstown Township (OH); On-site; USD 38,000 - 52,000; Full time

Job summary

NEOMED in Northeast Ohio seeks an Enrollment Specialist to provide processing support and records management for admissions and financial aid. The role handles data entry, reporting, and digitized documents, supporting budget data entry and procurement.

The incumbent will serve as a resource in department areas, assist with tasks, and help ensure compliance with regulations while delivering superior service to prospective students.

Qualifications

• Associates degree or equivalent education and experience.
• Minimum two years of administrative experience.
• Proficient in Microsoft Office Suite.

Responsibilities

• Data management and integrity for application processing and procurement.
• Provide front-line customer service to prospective students.
• Maintain records and ensure compliance with regulations.
• Prepare reports and archives; assist with office publications.
• Support office management tasks and respond to inquiries.

Skills

Microsoft Office Suite

Education

Associates degree or equivalent

Bachelor’s degree

Job description

Enrollment Specialist

• Position Type: Classified
• Department: Admissions and Financial Aid
• Full or Part Time: Full Time
• Pay Grade: BW5

Summary

Provides processing support and records management assistance to admission and financial aid. Performs clerical tasks, data entry, and data audits for quality assurance oversight; prepares reports and archives documents. Extensively utilizes student records enterprise and office management systems in support of budget data entry, procurement, and managing digitized signature documents. Acts as a Specialist resource in department functional areas, assisting with task completion and knowledge transfer as needed.

Principal Functional Responsibilities

• Data Management and Integrity: Administer application processing, procurement and accounts payable processing, digitized signature delivery and receipt by performing data entry, monitoring documentation, processing updates, and maintaining data integrity. Create reports and performs basic data analysis to provide observations and recommendations for system/process improvement.
• Customer Service and Communication: Serve as a communication and resource reference for prospective students. May provide front-line customer service and reception tasks as required, respond to stakeholder inquiries, and collaborate with internal and external constituents for efficient service.
• Record Management and Compliance: Assist with the creation, maintenance, and archiving of applicant, academic, and financial aid student records. Ensure compliance with Federal, State, and University regulations/policies, including data integrity activities.
• Specialist Role: Tasks may include: processing student applications and commitment deposits, preparing communication materials, coordinating committees, assisting with office publications, preparing reports, processing mail, procuring goods and services, paying invoices, managing and reviewing criminal background checks, preparing, sending, and archiving digitized signature documents, responding to inquiries, and overseeing office management tasks as directed.
• Other Duties: Perform other duties as assigned.

Qualifications

• Associates degree or equivalent education and experience
• Minimum of two years’ administrative experience
• Proficient in Microsoft Office Suite

Preferred Qualifications

• Bachelor’s degree
• Experience in a higher education office, particularly enrollment services related
• Working knowledge of relational database management systems
• Experience with a university ERP platform such as Banner

Physical Requirements

Must be able to utilize a phone, computer and screen and other office equipment. Ability to work evening and/or weekend hours on occasion, as needed.

Equal Employment Opportunity

NEOMED is committed to providing equal employment opportunities to qualified applicants without discrimination on the basis of age, color, disability, gender identity or expression, genetic information, national origin, race, religion, sex, sexual orientation, transgender status, status as a parent during pregnancy and immediately after the birth of a child, status as a parent of a young child, status as a foster parent, veteran status or any other category protected by applicable state or federal law. As an Equal Opportunity Employer, NEOMED also affirms its commitment to nondiscrimination in its employment policies and practices. In compliance with Title IX (20 U.S.C. Sec. 1681 et seq.), NEOMED prohibits sex discrimination, including sexual harassment.