Enrollment Services Specialist (Remote-Eligible)

San Diego State University; San Diego (CA); On-site; USD 45,000 - 66,000; Full time

Benefits offered by this job

Generous time off

CalPERS pension

Tuition fee waiver for employees

Health coverage

Job summary

San Diego State University Global Campus is seeking an Enrollment Coordinator to support students with enrollment and registration, processing transactions, and maintaining records.

You will work within a cross-trained enrollment team, handling inquiries, resolving issues, and ensuring data integrity across university systems. The role benefits from experience with PeopleSoft and Salesforce and a focus on adult, online, and nontraditional learners.

Qualifications

• High school diploma or equivalent with several years of related office work experience.
• Ability to interpret, apply, and follow detailed procedures accurately.
• Enter, review, and reconcile data with attention to accuracy.
• Manage competing priorities in a high-volume service setting.
• Safeguard confidential student information across systems.
• Familiarity with enterprise student information, CRM, and office systems.
• Experience in higher education, enrollment, records, or student services is preferred.
• Experience supporting adult, online, or nontraditional learners is preferred.
• Experience with PeopleSoft Campus Solutions, Salesforce, and document management is preferred.
• Experience improving or documenting administrative workflows is preferred.

Responsibilities

• Process enrollment and registration transactions accurately while maintaining student records.
• Explain enrollment policies and next steps with clear student communication.
• Research and resolve routine to moderately complex enrollment issues.
• Collaborate within a cross-trained enrollment team for workflows and high-volume processing.
• Maintain confidentiality and data integrity while improving enrollment processes.

Skills

Interpret detailed procedures

Data entry & reconciliation

Prioritization in high-volume settings

Protect confidentiality

Experience in higher education

Adult/online/nontraditional learners

PeopleSoft Campus Solutions

Salesforce

Document management systems

Workflow documentation/improvement

Education

High school diploma or equivalent + several years of office experience

Tools

PeopleSoft Campus Solutions

Salesforce

Document management systems

Job description

San Diego State University Global Campus is seeking an Enrollment Coordinator to support students with enrollment and registration, processing transactions, and maintaining records.

You will work within a cross-trained enrollment team, handling inquiries, resolving issues, and ensuring data integrity across university systems. The role benefits from experience with PeopleSoft and Salesforce and a focus on adult, online, and nontraditional learners.