Enrollment Services Specialist — Office & Admin

mnstate.edu; Northern (KY); Hybrid; USD 29,000 - 41,000; Full time

Benefits offered by this job

Medical & dental insurance

Life insurance

Disability insurance

Pre-tax accounts

EAP

Paid holidays

Vacation & sick leave

Parental leave

Pension & retirement accounts

Tuition waivers

Professional development

Job summary

St. Cloud Technical & Community College in St. Cloud, MN is seeking an Office & Administrative Specialist Intermediate Enrollment Services Specialist to provide customer and administrative services for the Admissions Office.

The role requires following policy, assisting students and staff, and may include process improvements. The position emphasizes accuracy, responsiveness, and collaboration with departments across campus.

Qualifications

• Knowledge of customer service practices to identify needs and ensure satisfaction.
• Ability to communicate effectively with internal and external customers and explain rules clearly.
• Proficiency with word processing, spreadsheets, and databases.
• Knowledge of document/records management systems to store and retrieve files.
• Ability to learn and use electronic databases.

Responsibilities

• Provide customer and administrative services for the Admissions Office.
• Follow policy and procedures; recommend changes to improve efficiency.
• Respond to thousands of student inquiries and support enrollment processes.

Skills

Customer service

Communications

Office software

Records management

Database basics

Tools

MS Word

MS Excel

Database software

Job description

St. Cloud Technical & Community College in St. Cloud, MN is seeking an Office & Administrative Specialist Intermediate Enrollment Services Specialist to provide customer and administrative services for the Admissions Office.

The role requires following policy, assisting students and staff, and may include process improvements. The position emphasizes accuracy, responsiveness, and collaboration with departments across campus.