Enrollment Services Assistant

MIDDLESEX COLLEGE; New Brunswick (NJ); On-site; USD 44,000 - 54,000; Full time

Job summary

Middlesex College in New Brunswick, NJ is hiring an Enrollment Services Assistant for the New Brunswick Center. The role supports frontline enrollment services, processes student records, assists ESL-leaners, and helps students register for classes. Monday–Friday work hours include 11:00 a.m.

to 7:00 p.m. with salary of $48,817 annually. The position requires a high school diploma and 3 years of customer service experience; an Associate Degree is preferred and experience in student services is

Qualifications

• High school diploma or equivalent.
• Three (3) years of customer service experience in an educational environment, social service agency, or in the private business sector.
• Preferred: an Associate Degree and experience in one area of student services.

Responsibilities

• Provides frontline customer service to students across enrollment services.
• Enters, verifies, and researches student records in the ERP system.
• Assists students with ESL assessments, class enrollment, and registration.
• Handles inquiries via in-person, phone, or email communications.
• Uses document imaging for records management and related scanning tasks.
• Performs cashiering functions within Enrollment Services.
• Attends department meetings and other assignments as directed.

Skills

Customer service

Multitasking

Teamwork

Discretion/Judgment

Communication

Education

High school diploma or equivalent

Associate Degree

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Full Time New Brunswick, New Brunswick, NJ, US

Salary: $48,817.00 Annually

Enrollment Services Assistant - New Brunswick Center

SALARY: $48,817.00 Annually

OPENING DATE:

8/19/2026

CLOSING DATE:

9/9/2026 11:59 PM

PRINCIPAL RESPONSIBILITIES:

• Provides exemplary frontline customer service while assisting students with enrollment services in multiple functional areas.
• Enters, verifies, and researches student records information in a timely manner utilizing the College's Enterprise Resource Planning system.
• Assists prospective students with ESL assessments; informs students on available credit and non-credit classes; assists students to register for classes; and advocates for students.
• Addresses student inquiries and outreach activities in person, by phone, or via e-mail.
• Utilizes the College's document imaging system for electronic records management and retrieval; completes related scanning and linking tasks as needed.
• Performs cashiering functions required in the Enrollment Services department.
• Attends divisional/department and other meetings as directed.
• Performs other duties as assigned.

MINIMUM QUALIFICATIONS:

• High school diploma or equivalent
• Three (3) years of customer service experience in an educational environment, social service agency, or in the private business sector

PREFERRED QUALIFICATIONS:

• Associate Degree
• Experience in one area of student services, such as admissions, registration, student records, financial aid or student financial services
• Ability to work efficiently in a fast-paced work environment, with demonstrated multitasking and problem-solving skills
• Ability to work independently and within a team-oriented setting
• Ability to use discretion and judgment

SUPPLEMENTAL INFORMATION:

Monday - Friday, 11:00 a.m. to 7:00 p.m.

RETIREMENT:

• Pension Eligible

Any Middlesex College employee hired after September 1, 2011 will have to meet the New Jersey residency law