Enrollment Services Advisor - Admissions & Financial Aid

Dalton State College; Dalton (GA); On-site; USD 35,000 - 50,000; Full time

Benefits offered by this job

Healthcare options

Retirement option: Teachers Retirement Systems (TRS)

Tuition assistance

$100 Well-being rewards

13 paid holidays

Paid vacation and sick leave

Paid parental leave

Winter break (December holidays)

USG Benefits

Job summary

Dalton State College is seeking an Enrollment Advisor to assist students and potential students with Enrollment Services processes related to Admissions and Financial Aid. The role includes advising on financial aid and ensuring that applicants complete necessary documentation.

The ideal candidate must possess an Associates degree or equivalent experience, and have at least one year of related experience. Responsibilities include providing support during outreach events and tracking enrollment-related documents.

Qualifications

• Associates degree required, or equivalent combination of education and/or related work experience.
• One year of related experience required.

Responsibilities

• Assists all escalations for enrollment-related assistance.
• Provides information and assistance on admissions, financial aid, and student records.
• Advises students on financial aid processes and regulations.
• Tracks and updates submitted documents.

Skills

Knowledge of college policies and procedures

Skill in oral and written communication

Skill in decision making and problem solving

Knowledge of customer service principles

Knowledge of FERPA guidelines

Education

Associates degree or equivalent combination of education and experience

Baccalaureate degree preferred

Tools

CRM systems

Job-related software programs

Job description

Dalton State College is seeking an Enrollment Advisor to assist students and potential students with Enrollment Services processes related to Admissions and Financial Aid. The role includes advising on financial aid and ensuring that applicants complete necessary documentation.

The ideal candidate must possess an Associates degree or equivalent experience, and have at least one year of related experience. Responsibilities include providing support during outreach events and tracking enrollment-related documents.