Enrollment Resolution Analyst I

Excellus BCBS; Buffalo (NY); On-site; USD 44,000 - 69,000; Full time

Job summary

Excellus BCBS in Buffalo, NY is seeking an Enrollment Resolution Examiner to resolve complex enrollment and billing reconciliation issues across multiple enrollment operations, under management guidance and in line with state and federal guidelines.

The role emphasizes accuracy, attention to detail, and strong collaboration with internal teams and external customers to ensure correct enrollment data and timely issue resolution.

Qualifications

• Three or more years of experience with financial data or health insurance enrollment.
• Associate degree in finance, accounting, or related discipline is acceptable.

Responsibilities

• Reconcile enrollment data and billing to ensure accurate plan payments.
• Review and update member/group documentation and discrepancies.
• Analyze and monitor operational issues and participate in process improvements.
• Prepare regular reports on enrollment processing and transactions.
• Collaborate with internal/external customers to resolve issues and document procedures.

Skills

Financial analysis

Communication

Organizational skills

Time management

Microsoft Office

Attention to detail

Prioritization

Flexibility

Education

Associate degree in finance or accounting

Tools

Microsoft Office Suite

Job description

Excellus BCBS in Buffalo, NY is seeking an Enrollment Resolution Examiner to resolve complex enrollment and billing reconciliation issues across multiple enrollment operations, under management guidance and in line with state and federal guidelines.

The role emphasizes accuracy, attention to detail, and strong collaboration with internal teams and external customers to ensure correct enrollment data and timely issue resolution.