Enrollment & Residency Navigator

Grosse Pointe Public School System; Grosse Pointe (MI); On-site; USD 26,876 - 35,721; Full time

Job summary

Grosse Pointe Public School System seeks an Enrollment Coordinator to manage student enrollment, residency, and onboarding, serving as the primary contact for families through the enrollment process.

The role focuses on open houses, data accuracy, and compliance with McKinney-Vento and FOIA requests, collaborating with district staff to ensure consistent enrollment procedures across buildings.

Qualifications

• Associate's degree required; Bachelor's degree preferred.
• Previous experience in K-12 education, student services, enrollment, residency, or school office operations preferred.
• Strong customer service, interpersonal, and problem-solving skills.
• Excellent organizational skills and attention to detail.
• Ability to maintain confidentiality and handle sensitive matters with professionalism and discretion.
• Knowledge of student information systems, including MiStar and Report Writer preferred.
• Knowledge of residency requirements, student enrollment procedures, and the McKinney-Vento Act preferred.
• Ability to analyze documentation, conduct case reviews, and maintain accurate records.

Responsibilities

• Coordinate and implement board policy, state law, and district procedures related to student enrollment, registration, residency, and re-registration.
• Serve as primary contact for prospective and newly enrolled families throughout enrollment and onboarding.
• Proactively follow up with incomplete applications, withdrawn students, and families who do not complete enrollment.
• Support onboarding by coordinating transitions, records, documentation, and first-30-day follow-up communication.
• Visit school buildings to support welcoming and onboarding of new families.
• Coordinate and support district open houses, school tours, welcome events, and enrollment outreach.
• Collaborate with administrators and staff to ensure consistent enrollment procedures and family communication across buildings.
• Track and monitor enrollment inquiries, applications, registrations, withdrawals, and trends.
• Maintain enrollment data, reports, dashboards, and related records with accuracy and confidentiality.
• Identify barriers, recommend improvements, and standardize enrollment practices across the district.
• Audit residency records for compliance, completeness, and accuracy.
• Provide enrollment, residency, and related reports to district administration.
• Coordinate residency verification procedures per policy and law.
• Coordinate re-registration procedures for currently enrolled families.
• Conduct residency interviews and review documentation for eligibility.
• Follow up on residency inquiries and related concerns.
• Review city records and documentation to verify residency status.
• Coordinate with administration and outside agencies on residency cases.
• Maintain residency case files and documentation of findings and outcomes.
• Recommend cases for formal investigation when appropriate.
• Participate in residency appeal proceedings and provide testimony as needed.
• Work with district legal counsel on residency matters, hearings, and compliance.

Skills

Customer service

Interpersonal skills

Problem-solving

Organizational skills

Attention to detail

Confidentiality

Education

Associate's degree

Bachelor's degree preferred

Tools

MiStar

Report Writer

Job description

Grosse Pointe Public School System seeks an Enrollment Coordinator to manage student enrollment, residency, and onboarding, serving as the primary contact for families through the enrollment process.

The role focuses on open houses, data accuracy, and compliance with McKinney-Vento and FOIA requests, collaborating with district staff to ensure consistent enrollment procedures across buildings.