Child Care Billing & Office Support Specialist

Grosse Pointe Public School System; Grosse Pointe (MI); On-site; USD 24,796 - 27,552; Full time

Benefits offered by this job

Paid Holidays

Paid Time Off

Health Insurance

Collaborative environment

Job summary

The Grosse Pointe Public School System is seeking a highly organized Child Care Billing Coordinator & Office Support to manage billing, registrations, and financial records for Preschool, Kids Club, Camp O' Fun, Safety Town, and GSRP. This role partners with the Directors to ensure accurate revenue reporting and smooth program operations.

Responsibilities include tuition and subsidy billing, account maintenance in Brightwheel, handling inquiries, scheduling tours, and providing front-office

Qualifications

• Associate degree in Accounting, Business, Finance, or Office Administration preferred.
• Experience with bookkeeping, billing, or financial recordkeeping.
• Strong math and attention to detail.
• Excellent customer service and communication skills.
• Experience with Brightwheel preferred; ability to learn new systems.
• Ability to maintain confidentiality and manage multiple priorities.

Responsibilities

• Process tuition billing for Kids Club, Preschool, Camp O' Fun, Safety Town, and other child care programs.
• Process Child Development and Care (CDC)/State of Michigan subsidy billing and payments.
• Monitor family accounts and maintain accurate financial records within Brightwheel.
• Follow up on past-due accounts and coordinate payment plans, program suspensions, collections, and terminations in accordance with district procedures.
• Prepare financial reports and year-end billing statements for the Business Office.
• Assist directors with enrollment, attendance, registration, and revenue reporting.
• Serve as the primary point of contact for family questions regarding registration, billing and payments, Kids Club, Preschool, Camp O' Fun, and GSRP.
• Respond to phone calls, emails, walk-in visitors, and parent inquiries in a professional and timely manner.
• Schedule and facilitate tours for prospective families.
• Provide daily office coverage, including answering phones, greeting visitors, processing mail, and managing correspondence.
• Operate the Barnes School secure vestibule/parent entry system and maintain confidential records.
• Assist with department projects, data collection, and reporting.
• Support program leadership with general administrative tasks.

Skills

Customer service

Communication

Organizational skills

Math skills

Billing experience

Google Workspace

Brightwheel experience

Education

Associate degree in Accounting

Tools

Brightwheel

Google Workspace

Job description

The Grosse Pointe Public School System is seeking a highly organized Child Care Billing Coordinator & Office Support to manage billing, registrations, and financial records for Preschool, Kids Club, Camp O' Fun, Safety Town, and GSRP. This role partners with the Directors to ensure accurate revenue reporting and smooth program operations.

Responsibilities include tuition and subsidy billing, account maintenance in Brightwheel, handling inquiries, scheduling tours, and providing front-office