Enrollment Representative

Chamberlain University; United States; Hybrid; USD 32,000 - 36,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Life insurance

401k Retirement Plan

Paid vacation

Job summary

Chamberlain University is seeking positive enrollment colleagues to support our future or current nurses in transforming healthcare. You will contact applicants by phone, email, and SMS, qualify candidates, and guide them through the enrollment journey.

Join a team focused on care, collaboration, and student success, with a hybrid schedule and opportunities to grow within healthcare education. This role offers meaningful impact and flexible scheduling to support work-life balance.

Qualifications

• Bachelor's degree preferred.
• Access to designated work-from-home office space with reliable high-speed internet.
• Exceptional verbal and written communication skills.
• Proficient computer skills including Microsoft Office programs.

Responsibilities

• Proactively contact and respond to prospective students via telephone, email, and SMS with the use of a contact strategy.
• Assess and qualify prospective student through prequalification or interview to determine if Chamberlain University’s programs meet the academic and professional needs of the prospective student.
• Assist the applicant through the enrollment process by collaborating with other departments to ensure positive application progression, student satisfaction and success.
• Ability to establish rapport and build relationships via phone in a high-volume environment.
• Remain compliant with standards and policies of the University while operating in a student-centric environment.
• Ability to adjust and adapt quickly to change and implement updates accordingly.
• Work in a team environment and represent Chamberlain’s culture of care while supporting new student enrollment goals.
• Exemplify Covista values (Teamwork, Energy, Accountability, Community, Heart) throughout all day-to-day interactions.
• Performs other duties as assigned
• Complies with all policies and standards

Skills

Communication

Multitasking

Flexibility

Education

Bachelor's degree

Tools

Microsoft Office

Job description

Chamberlain

With more than 135 years of history in healthcare education and as the largest nursing school in the country, Chamberlain University is committed to delivering a high-value education that prepares students to thrive as healthcare professionals. We call this commitment Chamberlain Care®—our dedication to providing students with the tools and resources to succeed while immersed in a community of care. By living Chamberlain Care®, we graduate healthcare professionals who transform the health of people worldwide.

Chamberlain is comprised of the College of Nursing and the College of Health Professions. The College of Nursing offers a three-year Bachelor of Science in Nursing degree program and flexible post-licensure programs, such as the RN to BSN option, Master of Science in Nursing degree program, Doctor of Nursing Practice degree program and graduate certificates. The College of Health Professions also offers the Master in Public Health, Master of Social Work and Master of Physician Assistant Studies degree programs.

We operate on a hybrid schedule with 2–3 in-office days per week, one late evening per week ending at 9:00 PM, and remote work on Fridays. This approach enhances creativity, innovation, communication, and relationship-building, fostering a dynamic and collaborative work environment.

Chamberlain is accredited by the Higher Learning Commission (www.hlcommission.org ), an institutional accreditation agency recognized by the U.S. Department of Education. Learn more about Chamberlain at www.chamberlain.edu , and follow Chamberlain on Instagram , Facebook and LinkedIn .

Opportunity at a Glance

Chamberlain University is at the forefront of healthcare and education and looking to add additional colleagues to support our growing needs. We are looking for positive, upbeat enrollment colleagues to support our future or current nurses in transforming healthcare. The initial contact you will make in enrollment, impacts the entire length of our students journey here at Chamberlain. Join us here at Chamberlain, where you can belong to something greater.

Responsibilities

• Proactively contact and respond to prospective students via telephone, email, and SMS with the use of a contact strategy.
• Assess and qualify prospective student through prequalification or interview to determine if Chamberlain University’s programs meet the academic and professional needs of the prospective student.
• Assist the applicant through the enrollment process by collaborating with other departments to ensure positive application progression, student satisfaction and success.
• Ability to establish rapport and build relationships via phone in a high-volume environment.
• Remain compliant with standards and policies of the University while operating in a student-centric environment.
• Ability to adjust and adapt quickly to change and implement updates accordingly.
• Work in a team environment and represent Chamberlain’s culture of care while supporting new student enrollment goals.
• Exemplify Covista values (Teamwork, Energy, Accountability, Community, Heart) throughout all day-to-day interactions.
• Performs other duties as assigned
• Complies with all policies and standards

Qualifications

• Bachelor's Degree preferred.
• Has access to designated work-from-home office space with reliable high-speed internet.
• Exceptional verbal and written communication skills.
• Proficient computer skills required, including experience with Microsoft Office programs.
• Ability to prioritize and multitask in a fast-paced environment.
• Eager to learn, retain, and implement new information.
• Requires the ability to work a flexible schedule, weekends, and evenings to accommodate student, departmental and the company’s needs.

Additional Information

In support of the pay transparency laws enacted across the country, the expected salary range for this position is between $23/hr and $26/hr. Actual pay will be adjusted based on job-related factors permitted by law, such as experience and training; geographic location; licensure and certifications; market factors; departmental budgets; and responsibility. Our Talent Acquisition Team will be happy to answer any questions you may have, and we look forward to learning more about your salary requirements. The position qualifies for the below benefits.

Covista offers a robust suite of benefits including:

• Health, dental, vision, life and disability insurance
• 401k Retirement Program + 6% employer match
• 15 Days of Paid Vacation Days each Calendar Year

Equal Opportunity – Minority / Female / Disability / V / Gender Identity / Sexual Orientation