Enrollment Representative

Chamberlain University; Phoenix (AZ); On-site; USD 27,552 - 45,460; Full time

Benefits offered by this job

Health, dental, vision, life and disability insurance

401(k) Retirement Program + 6% employer match

15 days of paid vacation

12 paid holidays + 2 floating holidays

Job summary

A leading education institution in Phoenix, AZ, seeks passionate enrollment colleagues to support current and future healthcare professionals. The role involves connecting with prospective students, assessing their needs, and guiding them through the enrollment process. Candidates must exhibit strong communication skills and possess a Bachelor’s Degree. A positive, high-energy environment and teamwork are essential to achieve enrollment goals. This on-site position also offers competitive pay and comprehensive benefits.

Qualifications

• Bachelor’s Degree preferred.
• Exceptional verbal and written communication skills required.
• Proficient computer skills including Microsoft Office.

Responsibilities

• Contact and respond to prospective students via various communication methods.
• Assess and qualify prospective students based on academic needs.
• Assist applicants in the enrollment process for positive outcomes.

Skills

Exceptional verbal and written communication skills

Proficient computer skills

Ability to prioritize and multitask

Eager to learn and implement new information

Education

Bachelor’s Degree preferred

Tools

Microsoft Office programs

Job description

Chamberlain University is committed to delivering a high‑value education that prepares students to thrive as healthcare professionals. We call this commitment Chamberlain Care®—our dedication to providing students with the tools and resources to succeed while immersed in a community of care. By living Chamberlain Care®, we graduate healthcare professionals who transform the health of people worldwide. Chamberlain is comprised of the College of Nursing and the College of Health Professions, offering bachelor, master, and doctoral programs across nursing, public health, social work, and physician assistant studies. This position is on‑site at our campus location in Phoenix, AZ, where an on‑site approach enhances creativity, innovation, communication, and relationship‑building, fostering a dynamic and collaborative work environment. Chamberlain is accredited by the Higher Learning Commission (www.hlcommission.org) and is recognized by the U.S. Department of Education.

Job Description

Opportunity at a Glance

Chamberlain University is at the forefront of healthcare and education and is looking to add additional colleagues to support our growing needs. We want positive, upbeat enrollment colleagues to support our future and current nurses in transforming healthcare. The initial contact you will make in enrollment impacts the entire length of our students’ journey here at Chamberlain. Join us here at Chamberlain, where you can belong to something greater.

Responsibilities

• Proactively contact and respond to prospective students via telephone, email, and SMS using a contact strategy.
• Assess and qualify prospective students through pre‑qualification or interview to determine if Chamberlain University’s programs meet their academic and professional needs.
• Assist applicants through the enrollment process by collaborating with other departments to ensure positive application progression, student satisfaction, and success.
• Build rapport and relationships via phone in a high‑volume environment.
• Remain compliant with University standards and policies while operating in a student‑centric environment.
• Adapt quickly to change and implement updates accordingly.
• Work in a team environment and represent Chamberlain’s culture of care while supporting new student enrollment goals.
• Exemplify Covista values (Teamwork, Energy, Accountability, Community, Heart) throughout all day‑to‑day interactions.
• For those hired at a specific campus, host campus events for prospective students/applicants, attend local community events, and promote the university.
• Perform other duties as assigned and comply with all policies and standards.

Qualifications

• Bachelor’s Degree preferred.
• Has access to designated work‑from‑home office space with reliable high‑speed internet, or if hired for a specific campus, ability to report to the campus 4–5 days a week for a full‑time schedule.
• Exceptional verbal and written communication skills required.
• Proficient computer skills required, including experience with Microsoft Office programs.
• Ability to prioritize and multitask in a fast‑paced environment.
• Eager to learn, retain, and implement new information.
• Ability to work a flexible schedule, including weekends and evenings to accommodate student, departmental, and company needs.

Additional Information

In support of the pay transparency laws enacted across the country, the expected salary range for this position is between $20.00 and $33.00 per hour. Actual pay will be adjusted based on job‑related factors permitted by law (experience, training, geographic location, licensure, certifications, market factors, departmental budgets, responsibility). The position qualifies for the following benefits:

• Health, dental, vision, life and disability insurance
• 401(k) Retirement Program + 6% employer match
• 15 days of paid vacation per calendar year
• 12 paid holidays + 2 floating holidays
• More information on benefits: https://careers.covista.com/benefits

Equal Opportunity – Minority / Female / Disability / V / Gender Identity / Sexual Orientation