Enrollment Representative

Chamberlain University; Houston (TX); Hybrid; USD 27,552 - 45,460; Full time

Benefits offered by this job

Health, dental, vision, life and disability insurance

401k Retirement Program + 6% employer match

15 Days of Paid Vacation Days each Calendar Year

12 Paid Holidays + 2 floating holidays

Job summary

A healthcare education institution in Houston is seeking Enrollment Colleagues to support new student enrollment. You will proactively engage prospective students through various communication channels while assisting them through the enrollment process. This role requires strong communication skills, the ability to multitask, and proficiency in computer tools, including Microsoft Office. Beneficial offers include health insurance, 401k with employer match, and generous paid vacation. The salary range is between $20.00 and $33.00 per hour, adjusted based on qualifications.

Qualifications

• Bachelor's Degree Preferred.
• Exceptional verbal and written communication skills required.
• Proficient computer skills required, including experience with Microsoft Office programs.
• Ability to prioritize and multitask in a fast-paced environment.

Responsibilities

• Proactively contact and respond to prospective students via telephone, email, and SMS.
• Assess and qualify prospective students for enrollment.
• Assist applicants through the enrollment process.
• Build relationships via phone in a high-volume environment.
• Host campus events for prospective students/applicants.

Skills

Exceptional verbal and written communication skills

Proficient computer skills

Ability to prioritize and multitask

Eager to learn and implement new information

Education

Bachelor's Degree Preferred

Tools

Microsoft Office programs

Job description

Chamberlain University is a healthcare education institution with over 135 years of history and the largest nursing school in the country. We are committed to delivering a high‑value education that prepares students to thrive as healthcare professionals. Our commitment, Chamberlain Care®, dedicates students with the tools and resources to succeed while immersed in a community of care. By living Chamberlain Care®, we graduate healthcare professionals who transform the health of people worldwide.

Job Description

Opportunity at a Glance

Chamberlain University is at the forefront of healthcare and education and looking to add additional colleagues to support our growing needs. We are looking for positive, upbeat enrollment colleagues to support our future or current nurses in transforming healthcare. The initial contact you will make in enrollment impacts the entire length of our students journey here at Chamberlain. Join us here at Chamberlain, where you can belong to something greater.

Responsibilities

• Proactively contact and respond to prospective students via telephone, email, and SMS with the use of a contact strategy.
• Assess and qualify prospective student through prequalification or interview to determine if Chamberlain University’s programs meet the academic and professional needs of the prospective student.
• Assist the applicant through the enrollment process by collaborating with other departments to ensure positive application progression, student satisfaction and success.
• Ability to establish rapport and build relationships via phone in a high‑volume environment.
• Remain compliant with standards and policies of the University while operating in a student‑centric environment.
• Ability to adjust and adapt quickly to change and implement updates accordingly.
• Work in a team environment and represent Chamberlain’s culture of care while supporting new student enrollment goals.
• Exemplify Covista values (Teamwork, Energy, Accountability, Community, Heart) throughout all day‑to‑day interactions.
• For those hired at a specific campus, host campus events for prospective students/applicants, attend local community events, and promote the university.
• Performs other duties as assigned.
• Complies with all policies and standards.

Qualifications

• Bachelor's Degree Preferred.
• Has access to designated work from home office space with reliable high‑speed internet OR, if hired for a specific campus, ability to report to designated campus 4‑5 days a week for a full‑time schedule.
• Exceptional verbal and written communication skills required.
• Proficient computer skills required, including experience with Microsoft Office programs.
• Ability to prioritize and multitask in a fast‑paced environment.
• Eager to learn, retain, and implement new information.
• Requires the ability to work a flexible schedule, weekends, and evenings to accommodate student, departmental and company’s needs.

Benefits

• Health, dental, vision, life and disability insurance.
• 401k Retirement Program + 6% employer match.
• 15 Days of Paid Vacation Days each Calendar Year.
• 12 Paid Holidays + 2 floating holidays.

For more information related to our benefits please visit: https://careers.covista.com/benefits

In support of the pay transparency laws enacted across the country, the expected salary range for this position is between $20.00 and $33.00 per hour. Actual pay will be adjusted based on job‑related factors permitted by law, such as experience and training; geographic location; licensure and certifications; market factors; departmental budgets; and responsibility. Our Talent Acquisition Team will be happy to answer any questions you may have, and we look forward to learning more about your salary requirements.

Equal Opportunity – Minority / Female / Disability / V / Gender Identity / Sexual Orientation