Enrollment Representative

Chamberlain University; Virginia (MN); Hybrid; USD 32,000 - 40,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Life insurance

Disability insurance

401k retirement with company match

Paid vacation days

Paid holidays

Job summary

Chamberlain University is seeking positive enrollment colleagues to support future or current nurses and transform healthcare. You will contact prospects via phone, email, and SMS, assess fit, and guide applicants through enrollment with cross-department collaboration.

The role emphasizes building rapport in a high-volume environment, maintaining policy compliance, and upholding Chamberlain’s culture of care. Hybrid work with 4 in-office days is available.

Qualifications

• Bachelor's degree preferred.
• Access to work-from-home space or ability to report to campus 4–5 days a week.
• Exceptional verbal and written communication skills required.
• Proficient computer skills including Microsoft Office.
• Ability to prioritize and multitask in a fast-paced environment.
• Requires flexibility to work weekends and evenings.

Responsibilities

• Proactively contact and respond to prospective students via telephone, email, and SMS with a defined contact strategy.
• Assess and qualify prospective students through prequalification or interview to determine fit.
• Assist applicants through enrollment by coordinating with other departments for progression and satisfaction.
• Establish rapport and build relationships via phone in a high-volume environment.
• Remain compliant with university standards and operate in a student-centric environment.
• Adapt quickly to changes and implement updates accordingly.
• Work in a team and promote Chamberlain’s culture of care while supporting enrollment goals.
• For campus hires, host campus events and engage with local communities.

Skills

Communication

MS Office

Multitasking

Flexibility

Verbal/written skills

Education

Bachelor's degree preferred

Tools

Microsoft Office

Job description

Chamberlain

With more than 135 years of history in healthcare education and as the largest nursing school in the country, Chamberlain University is committed to delivering a high-value education that prepares students to thrive as healthcare professionals. We call this commitment Chamberlain Care®—our dedication to providing students with the tools and resources to succeed while immersed in a community of care. By living Chamberlain Care®, we graduate healthcare professionals who transform the health of people worldwide.

Chamberlain is comprised of the College of Nursing and the College of Health Professions. The College of Nursing offers a three-year Bachelor of Science in Nursing degree program and flexible post-licensure programs, such as the RN to BSN option, Master of Science in Nursing degree program, Doctor of Nursing Practice degree program and graduate certificates. The College of Health Professions also offers the Master in Public Health, Master of Social Work and Master of Physician Assistant Studies degree programs.

We operate on a hybrid schedule with four in-office days per week (Monday–Thursday). This approach enhances creativity, innovation, communication, and relationship-building, fostering a dynamic and collaborative work environment.

Chamberlain is accredited by the Higher Learning Commission (www.hlcommission.org), an institutional accreditation agency recognized by the U.S. Department of Education. Learn more about Chamberlain at www.chamberlain.edu, and follow Chamberlain on Instagram, Facebook and LinkedIn.

Job Description

Opportunity at a Glance

Chamberlain University is at the forefront of healthcare and education and looking to add additional colleagues to support our growing needs. We are looking for positive, upbeat enrollment colleagues to support our future or current nurses in transforming healthcare. The initial contact you will make in enrollment, impacts the entire length of our students journey here at Chamberlain. Join us here at Chamberlain, where you can belong to something greater.

Responsibilities

• Proactively contact and respond to prospective students via telephone, email, and SMS with the use of a contact strategy.
• Assess and qualify prospective student through prequalification or interview to determine if Chamberlain University’s programs meet the academic and professional needs of the prospective student.
• Assist the applicant through the enrollment process by collaborating with other departments to ensure positive application progression, student satisfaction and success.
• Ability to establish rapport and build relationships via phone in a high-volume environment.
• Remain compliant with standards and policies of the University while operating in a student-centric environment.
• Ability to adjust and adapt quickly to change and implement updates accordingly.
• Work in a team environment and represent Chamberlain’s culture of care while supporting new student enrollment goals.
• Exemplify Covista values (Teamwork, Energy, Accountability, Community, Heart) throughout all day-to-day interactions.
• For those hired at a specific campus, host campus events for prospective students/applicants, attend local community events, and promote the university.
• Performs other duties as assigned
• Complies with all policies and standards

Qualifications

• Bachelor's Degree Preferred
• Has access to designated work from home office space with reliable high-speed internet OR, if hired for a specific campus, ability to report to designated campus 4-5 days a week for a full-time schedule
• Exceptional verbal and written communication skills required
• Proficient computer skills required, including experience with Microsoft Office programs
• Ability to prioritize and multitask in a fast-paced environment
• Eager to learn, retain, and implement new information
• Requires the ability to work a flexible schedule, weekends, and evenings to accommodate student, departmental and company’s needs

Additional Information

In support of the pay transparency laws enacted across the country, the expected salary range for this position is between $23 and $28.85/hr. Actual pay will be adjusted based on job-related factors permitted by law, such as experience and training; geographic location; licensure and certifications; market factors; departmental budgets; and responsibility. Our Talent Acquisition Team will be happy to answer any questions you may have, and we look forward to learning more about your salary requirements. The position qualifies for the below benefits.

Benefits

• Health, dental, vision, life and disability insurance
• 401k Retirement Program + 6% employer match
• 15 Days of Paid Vacation Days each Calendar Year
• 12 Paid Holidays + 2 floating holidays

For more information related to our benefits please visit: https://careers.covista.com/benefits

Equal Opportunity – Minority / Female / Disability / V / Gender Identity / Sexual Orientation