Enrollment Representative

Chamberlain University; Salt Lake City (UT); Hybrid; USD 32,000 - 40,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Life insurance

Disability insurance

401k with match

Paid vacation

Paid holidays

Floating holidays

Job summary

Chamberlain University in Salt Lake City is seeking an upbeat Enrollment Associate to support prospective and current nursing students. You will contact applicants by phone, email, and SMS, assess fit, and guide them through the enrollment process in collaboration with campus teams.

The role requires strong verbal and written communication, proficiency with Microsoft Office, and the ability to multitask in a fast-paced environment.

Qualifications

• Bachelor's degree preferred.
• Ability to work flexible schedule including weekends and evenings.
• Exceptional verbal and written communication skills.
• Proficient with Microsoft Office.
• Ability to prioritize and multitask in a fast-paced environment.
• Access to home office with reliable internet OR campus attendance 4-5 days/week.
• Eager to learn and retain new information.

Responsibilities

• Proactively contact and respond to prospective students via telephone, email, and SMS.
• Assess and qualify prospective students to determine program fit.
• Assist applicants through enrollment by collaborating with other departments.
• Establish rapport and build relationships via phone in a high-volume environment.
• Remain compliant with University policies in a student-centric environment.
• Adapt quickly to changes and implement updates accordingly.
• Work in a team and promote Chamberlain's culture of care.
• Host campus events for prospective students/applicants when assigned.
• Perform other duties as assigned and comply with policies.

Skills

Verbal & written communication

Microsoft Office

Prioritization & multitasking

Eagerness to learn

Flexibility: evenings & weekends

Education

Bachelor's degree preferred

Job description

Job Description

Opportunity at a Glance
Chamberlain University is at the forefront of healthcare and education and looking to add additional colleagues to support our growing needs. We are looking for positive, upbeat enrollment colleagues to support our future or current nurses in transforming healthcare. The initial contact you will make in enrollment, impacts the entire length of our students journey here at Chamberlain. Join us here at Chamberlain, where you can belong to something greater.

Responsibilities

• Proactively contact and respond to prospective students via telephone, email, and SMS with the use of a contact strategy.
• Assess and qualify prospective student through prequalification or interview to determine if Chamberlain University’s programs meet the academic and professional needs of the prospective student.
• Assist the applicant through the enrollment process by collaborating with other departments to ensure positive application progression, student satisfaction and success.
• Ability to establish rapport and build relationships via phone in a high-volume environment.
• Remain compliant with standards and policies of the University while operating in a student-centric environment.
• Ability to adjust and adapt quickly to change and implement updates accordingly.
• Work in a team environment and represent Chamberlain’s culture of care while supporting new student enrollment goals.
• Exemplify Covista values (Teamwork, Energy, Accountability, Community, Heart) throughout all day-to-day interactions.
• For those hired at a specific campus, host campus events for prospective students/applicants, attend local community events, and promote the university.
• Performs other duties as assigned
• Complies with all policies and standards

Qualifications

• Bachelor's Degree Preferred
• Has access to designated work from home office space with reliable high-speed internet OR, if hired for a specific campus, ability to report to designated campus 4-5 days a week for a full-time schedule
• Exceptional verbal and written communication skills required
• Proficient computer skills required, including experience with Microsoft Office programs
• Ability to prioritize and multitask in a fast-paced environment
• Eager to learn, retain, and implement new information
• Requires the ability to work a flexible schedule, weekends, and evenings to accommodate student, departmental and company’s needs

Additional Information

_In support of the pay transparency laws enacted across the country, the expected salary range for this position is between $23 and $28.85/hr. Actual pay will be adjusted based on job-related factors permitted by law, such as experience and training; geographic location; licensure and certifications; market factors; departmental budgets; and responsibility. Our Talent Acquisition Team will be happy to answer any questions you may have, and we look forward to learning more about your salary requirements. The position qualifies for the below benefits.

Covista offers a robust suite of benefits including:_

• Health, dental, vision, life and disability insurance
• 401k Retirement Program + 6% employer match
• 15 Days of Paid Vacation Days each Calendar Year
• _12 Paid Holidays + 2 floating holidays

For more information related to our benefits please visit:
https://careers.covista.com/benefits

Equal Opportunity – Minority / Female / Disability / V / Gender Identity / Sexual Orientation