Enrollment Programs Advisor

Kennesaw State University; Kennesaw (GA); In loco; USD 42.000 - 65.000; Tempo pieno

Descrizione del lavoro

Kennesaw State University is seeking an Enrollment Advisor in CPE to coordinate recruitment, advising, and enrollment services on the Kennesaw campus. You will learn program knowledge and act as a liaison between Registration and Program Departments to support students from inquiry to enrollment.

The role requires guiding prospective students on programs, costs, financial aid options, and career paths, along with processing enrollment records and managing CRM entries.

Competenze

• High school diploma or equivalent.
• Current, valid and unrestricted driver's license.
• Two (2) years related experience.

Mansioni

• Serves as point of contact for prospective students on information related to community and professional certificate programs
• Supports prospective student engagement by providing outreach and follow-up communication from inquiry through registration
• Field inbound calls and inquiries through digital channels (website, digital ads, directories, etc.) from prospective students
• Provides students with guidance and information regarding programs, costs, financial aid options, and career research
• Provides guidance to prospective students on the application process for financial assistance
• Enrolls applicants into courses of study beneficial to the students' career objectives
• Manages enrollment process including processing cash, checks, or credit cards when applicable
• Serves as a liaison between the department and funding offices to gather and validate information on students approved for a WIOA grant
• Creates, edits, merges, and registers students in enrollment management system
• Responsible for records maintenance, document imaging, and processing record requests.
• Processes refunds and/or transfers according to established guidelines, regulations, policies and/or procedures
• Collaborates with program managers and directors on improving processes and recruitment and marketing strategies

Formazione

High school diploma or equivalent

Descrizione del lavoro

Kennesaw State University is seeking an Enrollment Advisor in CPE to coordinate recruitment, advising, and enrollment services on the Kennesaw campus. You will learn program knowledge and act as a liaison between Registration and Program Departments to support students from inquiry to enrollment.

The role requires guiding prospective students on programs, costs, financial aid options, and career paths, along with processing enrollment records and managing CRM entries.