Enrollment Processor, Intermediate

Blue Shield of CA; Rancho Cordova (CA); Hybrid; USD 52,000 - 72,000; Full time

Job summary

Blue Shield of CA is seeking an Enrollment Processor, Intermediate, to support installation of new memberships and maintenance processing. You will review and process reports and ad-hoc requests to back ongoing initiatives.

The role emphasizes leadership collaboration, critical thinking, and continuous learning while operating in a hybrid virtual environment with occasional in-office needs.

Qualifications

• High School Diploma or GED or 1 year of additional relevant experience in lieu of a diploma.
• Requires at least 3 years of prior relevant experience.
• Knowledge of medical plans and benefits.
• Requires basic job knowledge of systems and procedures within Enrollment Processing.
• Large group, Small group, Commercial, Medi-Cal, CalPERS knowledge preferred.
• Facets and Salesforce experience preferred.
• Ability to communicate effectively with all levels of leadership.
• Self-driven and able to operate with limited supervision.
• Intermediate-Advanced skills creating documents using Excel, Outlook, PowerPoint, and Word.

Responsibilities

• Assist with installation of new memberships and processing maintenance requests.
• Review and process various new and existing reports as well as ad-hoc requests.
• Support initiatives by contributing to Enrollment Processing activities.

Skills

Effective communication

Education

High School Diploma or GED

1 year of relevant experience in lieu of a diploma

Tools

Facets

Salesforce

Excel

Outlook

PowerPoint

Word

Job description

Your Role

The Enrollment processing department is responsible for the installation and processing of member and group level enrollments. The Enrollment Processor, Intermediate, will report to the Operations Supervisor. In this role you will assist with the installation of new memberships, processing maintenance requests, and reviewing and processing various new and existing reports as well as ad-hoc requests throughout the year to support various initiatives.

Our leadership model is about developing great leaders at all levels and creating opportunities for our people to grow - personally, professionally, and financially. We are looking for leaders that are energized by creative and critical thinking, building and sustaining high-performing teams, getting results the right way, and fostering continuous learning.

Your Knowledge and Experience

• High School Diploma or GED or 1 year of additional relevant experience in lieu of a diploma

• Requires at least 3 years of prior relevant experience

• Knowledge of medical plans and benefits

• Requires basic job knowledge of systems and procedures within Enrollment Processing

• Large group, Small group, Commercial, Medi-Cal, CalPERS knowledge preferred

• Facets and Salesforce experience preferred

• Ability to communicate effectively with all levels of leadership

• Self-driven and able to operate in the best interests of our clients, our company and team with limited supervision or oversight

• Intermediate-Advanced skills creating documents/files using Excel, Outlook, Power Point, and Word

Hybrid Virtual Work

This role allows employees to work virtually full-time, however employees will be expected to come to the office based on business need.