Enrollment Processor, Intermediate

Blue Shield of CA; Lodi (CA); Hybrid; USD 52,000 - 65,000; Full time

Job summary

Blue Shield of California is seeking an Enrollment Processor, Intermediate, to support the installation of new memberships and maintenance requests. You will review and process various reports and respond to ad-hoc requests throughout the year to aid strategic initiatives.

Our leadership model emphasizes developing leaders at all levels and fostering growth—personally, professionally, and financially. You will work in a hybrid virtual setup, with some in-office presence as needed.

Qualifications

• High School Diploma or GED or 1 year of additional relevant experience in lieu of a diploma
• Requires at least 3 years of prior relevant experience
• Knowledge of medical plans and benefits
• Requires basic job knowledge of systems and procedures within Enrollment Processing
• Large group, Small group, Commercial, Medi-Cal, CalPERS knowledge preferred
• Facets and Salesforce experience preferred
• Ability to communicate effectively with all levels of leadership
• Self-driven and able to operate in the best interests of our clients, our company and team with limited supervision or oversight
• Intermediate-Advanced skills creating documents/files using Excel, Outlook, Power Point, and Word

Responsibilities

• Assist with the installation of new memberships
• Process maintenance requests
• Review and process various new and existing reports
• Handle ad-hoc requests throughout the year to support initiatives

Skills

Effective communication

Self-motivated

Leadership communication

Education

High School Diploma or GED

1 year of relevant experience in lieu of diploma

Tools

Excel

Outlook

PowerPoint

Word

Facets

Salesforce

Job description

Your Role

The Enrollment processing department is responsible for the installation and processing of member and group level enrollments. The Enrollment Processor, Intermediate, will report to the Operations Supervisor. In this role you will assist with the installation of new memberships, processing maintenance requests, and reviewing and processing various new and existing reports as well as ad-hoc requests throughout the year to support various initiatives.

Our leadership model is about developing great leaders at all levels and creating opportunities for our people to grow - personally, professionally, and financially. We are looking for leaders that are energized by creative and critical thinking, building and sustaining high-performing teams, getting results the right way, and fostering continuous learning.

Your Knowledge and Experience

• High School Diploma or GED or 1 year of additional relevant experience in lieu of a diploma

• Requires at least 3 years of prior relevant experience

• Knowledge of medical plans and benefits

• Requires basic job knowledge of systems and procedures within Enrollment Processing

• Large group, Small group, Commercial, Medi-Cal, CalPERS knowledge preferred

• Facets and Salesforce experience preferred

• Ability to communicate effectively with all levels of leadership

• Self-driven and able to operate in the best interests of our clients, our company and team with limited supervision or oversight

• Intermediate-Advanced skills creating documents/files using Excel, Outlook, Power Point, and Word

Hybrid Virtual Work

This role allows employees to work virtually full-time, however employees will be expected to come to the office based on business need.